Early Morning Store Care & Operations Associate

Kohl's; Burke (LA); On-site; USD 16,000 - 23,000; Full time

Job summary

Kohl's is hiring for a role focused on maintaining a safe, clean store environment and delivering excellent customer service. You will clean all areas, manage chemical supplies, perform basic equipment maintenance, and support stockroom and omni-channel operations.

You will also greet customers and assist with products and services, while upholding Kohl's standards and safety policies. Flexible availability is required, including days, nights, weekends, and holidays; minimum age 18; no prior

Qualifications

• Excellent customer service skills and ability to multi-task with strong attention to detail.
• Verbal/written communication and interpersonal skills.
• No retail experience required.
• Must be 18 years of age or older.
• Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

• Clean all areas of the store (e.g., floors, windows, restrooms, trash receptacles) following Kohl's best practices and standards procedures, guidelines, and methods.
• Utilize only approved chemicals, supplies, and equipment to ensure a safe and clean environment
• Maintain levels of company-approved chemicals and supplies by placing orders to replenish when supplies are low, ensuring supplies are rotated and stored in proper containers in preparation for their use
• Complete and maintain required training for chemical, equipment, and maintenance
• Routinely complete basic equipment maintenance following company guidelines
• Effectively use Kohl's tools and technology to plan, communicate and share information with the store team
• Support the operations team to receive and process product, execute stockroom operations and omni channel fulfillment when needed
• Engage customers by greeting them and offering assistance with products and services
• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
• Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
• Accomplishing multiple tasks within established timeframes
• Following company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
• Other responsibilities as assigned
• Ability to perform the accountabilities listed in the "What You'll Do" Section.
• Ability to satisfactorily complete company training programs.
• Ability to comply with dress code requirements.
• Basic math and reading skills, legible handwriting, and basic computer operation.
• Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
• Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
• Ability to wear personal protective equipment
• Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties, including without limitation, stockroom operations, truck unloading, etc.
• Perform work in accordance with the Physical Requirements section.

Skills

Customer service

Communication

18+ years

Flexibility

No retail experience required

Multi-tasking

Job description

Kohl's is hiring for a role focused on maintaining a safe, clean store environment and delivering excellent customer service. You will clean all areas, manage chemical supplies, perform basic equipment maintenance, and support stockroom and omni-channel operations.

You will also greet customers and assist with products and services, while upholding Kohl's standards and safety policies. Flexible availability is required, including days, nights, weekends, and holidays; minimum age 18; no prior