Early Morning Retail Replenishment & Customer Champion

Michaels Stores; Cincinnati (OH); On-site; USD 15,000 - 19,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental and vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Employee discounts

Partner discount programs

Job summary

The Michaels Companies Inc. CIN-WATERSTONE, OH store welcomes a team member focused on friendly customer service, helping shoppers find products, and a quick, accurate checkout experience. Youll engage with customers, explain rewards programs, and contribute to a positive store atmosphere.

Responsibilities include unloading trucks, stocking shelves, executing planograms, and supporting Omni channel tasks like BOPIS and SFS, all while upholding SOPs and safety standards.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast, friendly checkout experience; handle cash to standards.
• Assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POG) processes.
• Maintain in-stock, well-merchandised shelves and support store recovery.
• Support safety programs and comply with SOPs and company policies.

Skills

Customer service

Retail experience

Job description

The Michaels Companies Inc. CIN-WATERSTONE, OH store welcomes a team member focused on friendly customer service, helping shoppers find products, and a quick, accurate checkout experience. Youll engage with customers, explain rewards programs, and contribute to a positive store atmosphere.

Responsibilities include unloading trucks, stocking shelves, executing planograms, and supporting Omni channel tasks like BOPIS and SFS, all while upholding SOPs and safety standards.