Early Morning Retail Associate - Customer Service & Stock

Michaels; Hyannis (MA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Benefits package

Job summary

Michaels in Hyannis, MA is seeking team members to deliver friendly customer service, help customers find products, and ensure fast, accurate checkout experience. The role supports truck unloading, stocking, and planogram compliance to maintain a well-merchandised store.

Key duties include promoting the Rewards program and Private Label Credit Cards, supporting BOPIS/SFS processes, and adhering to SOPs while providing a safe, inclusive shopping environment. Some physical requirements apply.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on rewards programs and enrollments.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POGs) processes.

Skills

Customer service

Cash handling

Job description

Michaels in Hyannis, MA is seeking team members to deliver friendly customer service, help customers find products, and ensure fast, accurate checkout experience. The role supports truck unloading, stocking, and planogram compliance to maintain a well-merchandised store.

Key duties include promoting the Rewards program and Private Label Credit Cards, supporting BOPIS/SFS processes, and adhering to SOPs while providing a safe, inclusive shopping environment. Some physical requirements apply.