Early Careers - Operations Performance Analytics Intern

hcsc; Chicago (IL); Hybrid; USD 28,000 - 33,000; Part time

Job summary

Health Care Service Corporation (HCSC) offers a 10-week paid internship in Chicago, IL, designed to develop your information technology and information security skills within a cross-functional environment. You will participate in a formal internship program, work with mentors, and contribute to projects addressing business objectives and member-focused solutions.

The program emphasizes professional development, networking, and real-world problem solving while maintaining confidentiality and

Qualifications

• Pursuing a bachelor’s degree with graduation between December 2027 and June 2028.
• Minimum GPA 3.0/4.0.
• Available for the full duration of the 10-week program.
• Unrestricted authorization to work in the United States; sponsorship is not available for this role.
• Strong analytical and problem-solving skills.

Responsibilities

• Own components of project work and deliverables with guidance from an assigned mentor and manager.
• Conduct research, analyze data and information, and develop recommendations that inform real business decisions.
• Collaborate with cross-functional teams.
• Support departmental initiatives that improve business outcomes and the member and client experience.
• Develop and deliver a final internship presentation to department leadership covering the project, results, and recommendations.
• Maintain complete confidentiality of company business and comply with HIPAA, Diversity Principles, Corporate Integrity, and applicable compliance policies.

Skills

Analytical thinking

Interpersonal communication

Multi-tasking

Organizational skills

Project coordination

Team collaboration

Office 365

Education

Pursuing a bachelor’s degree in information technology or related field

Tools

Office 365

MS Teams

SharePoint

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This ten-week paid internship is located in Chicago, IL

What Are Your Responsibilities?

Operations Performance Analyst Interns are responsible for actively participating in HCSC's formal internship program that leverages your skills, knowledge, and capabilities while providing meaningful experience supporting business objectives and member-focused solutions. Working closely with cross-functional teams in both business and technical areas, the Operations Performance Analyst Intern will contribute to project work, analyze information, and support the development of solutions that address organizational needs. The Operations Performance Analyst Intern is responsible for learning and applying specific aspects of the organization's processes, programs, and technologies while demonstrating increasing independence and ownership of assigned deliverables.

• Own components of project work and deliverables with guidance from an assigned mentor and manager.
• Conduct research, analyze data and information, and develop recommendations that inform real business decisions.
• Collaborate with cross-functional teams.
• Support departmental initiatives that improve business outcomes and the member and client experience.
• Develop and deliver a final internship presentation to department leadership covering the project, results, and recommendations.
• Maintain complete confidentiality of company business and comply with HIPAA, Diversity Principles, Corporate Integrity, and applicable compliance policies.

What Do You Need To Be Successful?

• Experience in tracking and organizing information is a strong plus.
• Experience in various desktop tools for tracking and managing information is a strong plus.
• Experience in leading work efforts, simple project management is a plus.
• Experience in preparing and reporting status is a plus.
• Demonstrated interpersonal skills including clear and concise verbal and written communication.
• Strong analytical and problem-solving skills.
• Results-oriented with a continuous improvement mindset and an ability to grasp new and unfamiliar concepts.
• Strong organizational and multi-tasking skills with the ability to prioritize and support multiple projects.
• Practical, developed PC skills, especially Office 365 and virtual team collaboration tools (MS Teams, SharePoint, etc.).

What Are the Requirements You Must Meet?

• Pursuing a bachelor's degree; rising senior with a major in information technology, information security, computer science, information technology, or information systems. Other majors may be considered.
• Graduation date between December 2027 and June 2028.
• Minimum cumulative GPA of 3.0/4.0.
• Available for the full duration of the 10-week program.
• Unrestricted authorization to work in the United States; sponsorship is not available for this role.

What Does the Internship Program Entail?

• Formal Intern Orientation to build business and industry acumen.
• Challenging real-world hands-on project.
• Weekly networking opportunities among interns and company leaders.
• Professional development workshops.
• Volunteer activities.

#LI-Hybrid #hcscintern

Pay Transparency Statement

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards .

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Flex employees are expected to be in the office a minimum of three days a week. Management will have discretion to modify an employee's weekly schedule for exigent circumstances.

HCSC Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a d