EAP Referral Specialist

Curalinc-Healthcare-; United States; Remote; USD 25,000 - 39,000; Full time

Benefits offered by this job

Company-paid health insurance

PTO

401(k) with match

Dental insurance

Vision insurance

Life insurance

Disability insurance

Job summary

CuraLinc Healthcare is hiring an EAP Referral Specialist to support licensed behavioral health clinicians by conducting telephonic searches for network providers with available appointments. This role offers valuable experience in EAP/Behavioral Health within a growing organization.

Located in the continental United States and Hawaii, the position is full-time with a robust benefits package, including medical, PTO, 401(k) with match, dental, vision, life, and disability insurance.

Qualifications

• Required: Excellent Telephone Skills.
• Ability to Multi-Task in a Fast-Paced Environment.
• Strong Attention to Detail.
• Intermediate Computer Skills Including Working Knowledge of Microsoft Office Suite.
• Self-Motivated and Highly Dependable.

Responsibilities

• Assist Case Managers with Securing Appropriate Referrals for Members.
• Create and Send Authorization Letters and Referral Packets to Affiliate Providers.
• Educate Network Affiliates Regarding CuraLinc's Procedures and Case Management Requirements.
• Assist with Network Development Activities to Expand CuraLinc's Network of EAP Affiliate Providers.
• Conduct Other Clerical/Administrative Duties, as Needed.

Skills

Telephone skills

Multi-tasking

Attention to detail

MS Office

Self-motivated

Education

BS/BA Degree

Job description

At CuraLinc, we help people and workplaces thrive together.
Join a growing teamthat’smaking a difference every day.

Meet CuraLinc’s HR Team

Our HR team is the heartbeat of our organization, fostering a culture of collaboration, respect, and growth. T hey are dedicated to attracting top talent, nurturing professional development, and ensuring the wellbeing of our diverse workforce.

CuraLinc Healthcare is seeking an EAP Referral Specialist to assist CuraLinc's licensed behavioral health clinicians (Care Advocates) by conducing telephonic searches for network providers with confirmed appointment availability who will meet each participant's needs and preferences. This position is an excellent opportunity to obtain valuable experience in the field of EAP/Behavioral Health with a growing and highly successful organization.

CuraLinc Healthcare delivers transformative mental health care fueled by connectivity, marrying technology and personalized advocacy to support thousands of employers and millions of their employees throughout their mental health care journey.

CuraLinc Healthcare is a service-driven organization whose employees are treated with professionalism and respect. We believe that "a chain is only as strong as its weakest link" and, therefore, look to hire high-performing professionals with outstanding experience, work ethic and character.

Primary Responsibilities

• Assist Case Managers with Securing Appropriate Referrals for Members
• Create and Send Authorization Letters and Referral Packets to Affiliate Providers
• Educate Network Affiliates Regarding CuraLinc's Procedures and Case Management Requirements
• Assist with Network Development Activities to Expand CuraLinc's Network of EAP Affiliate Providers
• Conduct Other Clerical/Administrative Duties, as Needed

Required/Minimum Qualifications

• BS/BA Degree Preferred
• Excellent Telephone Skills
• Ability to Multi-Task in a Fast-Paced Environment
• Strong Attention to Detail
• Intermediate Computer Skills Including Working Knowledge of Microsoft Office Suite
• Self-Motivated and Highly Dependable

This is a full-time, hourly role, located in the continental United States and Hawaii, and includes a robust benefits package, 100% company-paid single tier medical coverage insurance, PTO, 401(k) with match, dental, vision, life, and disability insurance.

CuraLinc is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

CuraLinc is proud to be Certified™ by Great Place To Work® for the fourth year in a row for 2026 . Great Place To Work® is the global authority on workplace culture, employee experience and the leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation.

Why work at CuraLinc?

See what our employees say about what makes CuraLinc a great workplace. These words are drawn from employee comments on the Trust Index™ survey.

79% of employees say CuraLinc is a great place to work

CuraLinc Healthcare

79%

Typical company

57%

94 %

say when you join the company, you are made to feel welcome

90 %

say people here are given a lot of responsibility

90 %

say people care about each other here

86 %

say they feel they make a difference here

85 %

say when they look at what weaccomplish, they feel a sense of pride