EAP Referral Specialist

CuraLinc Healthcare; United States; Remote; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical insurance (100% company-paid)

PTO

401(k) with match

Dental

Vision

Life insurance

Disability insurance

Job summary

CuraLinc Healthcare is seeking an EAP Referral Specialist to assist licensed behavioral health clinicians by conducting telephonic searches for network providers with confirmed appointment availability that meet participant needs. This full-time hourly role includes a robust benefits package and opportunities to gain experience in EAP/Behavioral Health.

The position supports Case Managers, educates affiliates on procedures, and contributes to expanding CuraLinc's network while performing general

Qualifications

• BS/BA degree preferred.
• Excellent telephone skills required.
• Ability to multi-task in a fast-paced environment.
• Strong attention to detail.
• Intermediate computer skills including Microsoft Office Suite.
• Self-motivated and highly dependable.

Responsibilities

• Assist Case Managers with Securing Appropriate Referrals for Members
• Create and Send Authorization Letters and Referral Packets to Affiliate Providers
• Educate Network Affiliates Regarding CuraLinc's Procedures and Case Management Requirements
• Assist with Network Development Activities to Expand CuraLinc's Network of EAP Affiliate Providers
• Conduct Other Clerical/Administrative Duties, as Needed

Skills

Excellent Telephone Skills

Multi-Tasking

Attention to Detail

Self-Motivated

Education

BS/BA Degree Preferred

Tools

Microsoft Office Suite

Job description

CuraLinc Healthcare is seeking an EAP Referral Specialist to assist CuraLinc's licensed behavioral health clinicians (Care Advocates) by conducing telephonic searches for network providers with confirmed appointment availability who will meet each participant's needs and preferences. This position is an excellent opportunity to obtain valuable experience in the field of EAP/Behavioral Health with a growing and highly successful organization.

CuraLinc Healthcare delivers transformative mental health care fueled by connectivity, marrying technology and personalized advocacy to support thousands of employers and millions of their employees throughout their mental health care journey.

CuraLinc Healthcare is a service-driven organization whose employees are treated with professionalism and respect. We believe that "a chain is only as strong as its weakest link" and, therefore, look to hire high-performing professionals with outstanding experience, work ethic and character.

Primary Responsibilities

• Assist Case Managers with Securing Appropriate Referrals for Members
• Create and Send Authorization Letters and Referral Packets to Affiliate Providers
• Educate Network Affiliates Regarding CuraLinc's Procedures and Case Management Requirements
• Assist with Network Development Activities to Expand CuraLinc's Network of EAP Affiliate Providers
• Conduct Other Clerical/Administrative Duties, as Needed

Required/Minimum Qualifications

• BS/BA Degree Preferred
• Excellent Telephone Skills
• Ability to Multi-Task in a Fast-Paced Environment
• Strong Attention to Detail
• Intermediate Computer Skills Including Working Knowledge of Microsoft Office Suite
• Self-Motivated and Highly Dependable

• This is a full-time, hourly role, located in the continental United States and Hawaii, and includes a robust benefits package, with 100% company-paid single tier medical coverage insurance, PTO, 401(k) with match, dental, vision, life, and disability insurance.

CuraLinc is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, age, national origin or disability.