EAP Health Counselor & Caregiver Coordinator

ccf; Akron (OH); On-site; GBP 48,000 - 67,000; Full time

Job summary

The Professional Health Coordinator serves in Cleveland Clinic's Employee Assistance Program (EAP) at Bath Health and Wellness Center in Akron, providing assessment, case management and counseling for healthcare professionals with concerns such as substance use or mental health issues.

Caregivers in this role collaborate across hospital leadership, handle sensitive cases with discretion and emotional intelligence, and may contribute to compliance monitoring and program development.

Qualifications

• Master's degree in Behavioral Sciences or equivalent.
• Licensed social work or counseling licensure required (LISW/LPCC).
• Minimum five years direct clinical services experience, including exposure to chemical dependency and psychiatric conditions.

Responsibilities

• Provide assessment, case management and monitoring of participants (licensed professionals and physicians).
• Offer short-term counseling and supportive services to participants.
• Advise hospital leadership on performance issues related to personal problems.
• Promote the program and conduct presentations to hospital personnel.
• Document case activity in adherence with standards and collaborate with leadership on high-level cases.

Skills

Case management

Assessment

Counseling

Education

Master's degree in Behavioral Sciences

Licensed Independent Social Worker (LISW)

Licensed Professional Clinical Counselor (LPCC)

Job description

The Professional Health Coordinator serves in Cleveland Clinic's Employee Assistance Program (EAP) at Bath Health and Wellness Center in Akron, providing assessment, case management and counseling for healthcare professionals with concerns such as substance use or mental health issues.

Caregivers in this role collaborate across hospital leadership, handle sensitive cases with discretion and emotional intelligence, and may contribute to compliance monitoring and program development.