Eaglecrest Rental Technician

City & Borough of Juneau; Juneau (AK); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Retail discounts in Eaglecrest Shop

Cafeteria discounts

Ski and snowboard lesson discounts

Job summary

Eaglecrest Ski Area is hiring for Rental Technician positions for the upcoming winter season in Juneau, Alaska. You will assist guests with boot fitting, selecting equipment, and processing rental contracts using a POS system, while verifying guest data and calculating DIN settings where needed.

Responsibilities include equipment maintenance, binding testing, waxing, disinfecting, and inventory scanning at the Porcupine Lodge Rental Shop, with shifts Wed–Sun 8:00am–4:00pm; weekends/holidays are

Qualifications

• Experience adjusting rental ski bindings.
• Proven ability to wax rental equipment.
• Strong customer service in fast-paced environment.
• Availability Wednesday–Sunday, weekends/holidays required.
• Must be 18+ and able to pass annual binding certification.

Responsibilities

• Assist customers with boot sizing and fitting.
• Process rental contracts using POS and verify guest data.
• Perform equipment inspection, testing bindings, waxing.
• Disinfect and store equipment; document damaged gear.
• Provide excellent customer service in a dynamic setting.

Skills

Customer service

POS system

Boot fitting

DIN setting

Equipment maintenance

Ski waxing

Tools

POS system

Job description

Eaglecrest Ski Area - Alaska's Best Kept Secret is Hiring!

We are looking for qualified individuals to fill our Eaglecrest Rental Technician positions for the up-coming winter season.

WHO WE ARE LOOKING FOR

We are looking for outgoing customer service-oriented people that enjoy working in a fast-paced dynamic environment.

THE BENEFITS OF JOINING OUR TEAM

You will be working in a beautiful location helping new users fall in love with skiing and snowboarding. You will be assisting customers through the process of getting fitted into the proper equipment. Your regular customers will be a diverse range of Juneau residents of all ages and demographics. Mid-week days you will be predominately working with school age students coming for group lessons. You will receive discounts in the Eaglecrest Retail Shop, Cafeteria and on Ski and Snowboard Lessons.

WORKING HOURS AND LOCATION

You will be working in the Porcupine Lodge Rental Shop predominately working Wednesday through Sunday 8:00am to 4:00pm.

Weekends and holidays are mandatory.

You will have the possibility to work overtime during holiday weeks.

In this fast-paced environment you will be required to provide exceptional customer service while assisting users in proper boot fitting, selecting proper size ski or snowboard equipment. Utilizing the point-of-sale system you will verify customer information on their rental contract that will allow you to performing calculations on proper DIN setting based on the guests' abilities and size. Training will include certification for adjusting multiple styles and brands of bindings. Throughout the day, you will be performing maintenance of the equipment including testing of bindings, waxing of skis and snowboards. At the end of the day, you will be scanning the equipment back into the inventory using our point-of-sale system and properly placing them back into the storage areas after being disinfected and inspected for damage. Any gear with damage will be properly documented and sent for servicing or will be removed from use.

Education:

None

Experience:

Demonstrated proficiency in adjusting rental ski bindings as well as waxing of rental equipment.

Other:

Continued employment is dependent upon passing an annual binding certification exam.

Must be 18 years old at the time of appointment.

HIRING MANAGER CONTACT INFO

Hiring Manager: Erin Lupro

Phone Number: 907-790-2000 Ext 4296

Email: [e-mail]

This recruitment is being used to collect applications for an Eaglecrest Limited Rental Technician for Eaglecrest Ski Area.

In accordance with 2 PR 010, Eaglecrest Limited positions may be non-competitive and are not subject to public announcement.