Snowsports School Supervisor: Lead Instructors & Programs

Holland America-Princess (Holland America Dawson City Inn); Juneau (AK); On-site; USD 24,796 - 33,062; Full time

Job summary

Eaglecrest Ski Area in Juneau, Alaska, is seeking an enthusiastic, detail-oriented individual with experience in point of sale systems and guest service in the ski or outdoor recreation industry. You will supervise snow sports instructors and coordinators, train staff, manage on-mountain programs, and ensure exceptional guest experiences.

The role will be based in the Porcupine Lodge during the operating season, with fall hours Mon–Fri 8am–4pm and winter hours Wed–Sun 8am–4pm; weekends and

Qualifications

• Outgoing and detail-oriented
• Experience using point of sale systems
• Guest service experience in ski, outdoor recreation or travel industry

Responsibilities

• Supervise Ski & Snowboard Instructors and the Snowsports School Coordinators
• Train Ski & Snowboard Instructors
• Administer the Point of Sale System for Snowsports School Modules
• Assist Snowsports School Director with development of programs and workshops
• Provide exceptional guest service to internal and external guests
• Teach ski/snowboard lessons

Skills

POS systems

Guest service

Communication

Public interaction

Job description

Eaglecrest Ski Area in Juneau, Alaska, is seeking an enthusiastic, detail-oriented individual with experience in point of sale systems and guest service in the ski or outdoor recreation industry. You will supervise snow sports instructors and coordinators, train staff, manage on-mountain programs, and ensure exceptional guest experiences.

The role will be based in the Porcupine Lodge during the operating season, with fall hours Mon–Fri 8am–4pm and winter hours Wed–Sun 8am–4pm; weekends and