E-Sales & Internet Lead Specialist

Sonic Automotive, Inc.; Denver (CO); On-site; USD 60,000 - 85,000; Full time

Job summary

Sonic Automotive, Inc. is seeking an Internet Sales / E-Sales Agent at BMW of Denver Downtown in Denver, CO. The role engages with customers via internet inquiries and calls to generate sales appointments and drive showroom visits.

The agent delivers a premium customer experience, uses lead management tools and CRM software, and participates in ongoing training on products, financing options, and sales techniques.

Qualifications

• Authorized to work in the USA.
• Minimum 1 year call center or sales focused experience.
• Valid driver's license and good driving record.

Responsibilities

• Answer inbound phone calls, internet inquiries, and chats.
• Provide guests with timely, relevant responses to address customer questions and needs.
• Facilitate providing guests price and purchasing information.
• Provide payment options and quotes.
• Generate sales and acquisition appointments.
• Manage organizers to stay up to date with follow up of all active guests.
• Adhere to specific outreach cadence required for new inquiries.
• Maintain a thorough understanding of KPIs.

Skills

Customer service

Sales experience

Communication skills

Tools

CRM software

Lead management tools

Job description

Sonic Automotive, Inc. is seeking an Internet Sales / E-Sales Agent at BMW of Denver Downtown in Denver, CO. The role engages with customers via internet inquiries and calls to generate sales appointments and drive showroom visits.

The agent delivers a premium customer experience, uses lead management tools and CRM software, and participates in ongoing training on products, financing options, and sales techniques.