E-Commerce Virtual Assistant (Remote)

Outsource Access; United States; Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health & wellness coverage

Group life insurance

Paid leave credits

Government-mandated benefits

Performance incentives

Overtime pay

13th month pay

Job summary

A digital marketing agency based in the United States is seeking a strategic thinker to manage e-commerce initiatives. This role involves optimizing product listings, responding to customer inquiries, and generating sales reports. Ideal candidates will have a strong attention to detail and experience with e-commerce platforms. Competitive benefits include health coverage, paid leave, performance incentives, and overtime pay. This position allows for remote work, providing flexibility and support for a home office.

Qualifications

• Understanding eCommerce KPIs for each channel.
• Ability to work independently and propose solutions.
• Strong attention to detail and organizational skills.
• Familiarity with e-commerce platforms and tools.

Responsibilities

• Develop a differentiated product strategy for DTC and retail marketplaces.
• Manage and optimize product listings ensuring accuracy.
• Monitor and respond to customer inquiries on e-commerce platforms.
• Generate and compile weekly sales reports to make strategic decisions.

Skills

Strategic thinker

Independent problem solver

Detail-oriented

Tech-savvy

Remote work readiness

Tools

Amazon Seller Central

Shopify

WordPress

Google Workspace

Monday.com

GoParrot

Job description

At Outsource Access, we help innovative brands like The Slime Kitchen. We don't just provide day-to-day operational support for online sales channels —we make sure to optimize sales using proven strategies across DTC, Online Retail sites, and marketplaces.

How You’ll Make a Difference

• Owning the Digital Shelf: You will develop a differentiated product strategy for DTC, Amazon, and other retail marketplaces.
• Mastering the Marketplace: You will manage and optimize product listings on SlimeKitchen.com and Amazon. You will ensure that product details, including images, descriptions, SKUs, and pricing, are accurate and aligned across all selling platforms.
• Creating Seamless Customer Journeys: You will monitor and respond to customer inquiries on e-commerce platforms. You will expertly process customer requests, returns, and refunds following company guidelines.
• Driving Data-Backed Growth: You will generate and compile weekly sales reports via platforms like GoParrot, Square, and Amazon Seller Central. You will track product availability, flag low-stock items, and interpret data to make strategic decisions.

Requirements

• Is This You?
• Strategic Thinker: You understand eCommerce KPI's for each channel.
• Independent Problem Solver: You have the ability to work independently, propose solutions, and support strategic business decisions.
• Detail-Obsessed: You possess strong attention to detail and organizational skills.
• Tech-Savvy: You are familiar with e-commerce platforms like Amazon Seller Central, Shopify, and WordPress. You are also highly comfortable using tools such as Google Workspace, Monday.com, and GoParrot.
• Your Home Office: You are a dedicated virtual assistant prepared to support our organization remotely.

Why You’ll Love Being Part of the OAmazing Team

You’re not just taking a job — you’re stepping into a role where your growth, security, and peace of mind actually matter. Here is the total package we’ve built for you:

• Your Wellness & Security Health & Wellness — Covered: You get comprehensive HMO coverage with a top provider so you can focus on work without worrying about medical bills.
• Security for the “What Ifs:” Our Group Life Insurance benefit gives you added protection — because your future (and your family’s) deserves a safety net.
• Time to Recharge — Guilt-Free: We support your well-being with paid leave credits that allow you to rest, reset, and show up as your best self — at work and at home.
• Support You Can Count On: We take care of all government-mandated benefits, so everything is handled properly and on time.
• Performance Incentives: Bring results — and you’ll see it rewarded. Simple as that.
• Premium Pay: When you put in the time, we honor it. You receive Overtime Pay for extra miles and Night Differential for supporting the team during late hours.
• 13th Month Pay: A well‑earned bonus to celebrate the results of your year’s effort.