E-commerce Specialist- Long Beach

The Salvation Army; Long Beach (CA); On-site; USD 35,000 - 42,000; Full time

Job summary

The Salvation Army is seeking an E-Commerce Specialist in Long Beach to expand our online merchandise and optimize content for visibility and sales. You will manage product listings, photos, and content to drive conversions and growth.

Responsibilities include posting quotas, data analysis, and collaboration with the District Sales Manager and operations team to enhance the online shopping experience for customers.

Qualifications

• High School Diploma or equivalent.
• Excellent verbal and written communication in English.
• Excellent computer and technology skills (Windows OS 10+, Microsoft Office).
• Knowledge of online selling platforms and Photoshop preferred.
• Strong analytical skills and proficiency with analytic tools.
• Familiarity with SEO best practices.
• Ability to work in a team and independently.
• 2–4 years of customer service and/or retail experience.
• Typing speed of at least 40 words per minute.
• Experience identifying high-quality designer merchandise.

Responsibilities

• Create and optimize product listings on our ecommerce platform.
• Use best practices for titles, descriptions, images and content to boost visibility and conversions.
• Identify opportunities to increase online merchandise quantity.
• Regularly analyze sales data and customer feedback to identify improvements.
• Use data-driven insights to optimize listings and suggest new products.
• Select high-value merchandise from the Center/Store for online sale.
• Photograph and present merchandise in a visually appealing way.
• Continuously improve the online shopping experience and customer satisfaction.
• Meet daily posting quotas and sales targets set by the Supervisor.
• Demonstrate efficiency, accuracy and productivity.
• Collaborate with District Sales Manager, Operations Manager and team members.

Skills

Communication skills

Teamwork

Independent work

Multitasking

Typing speed

Customer service

Analytical skills

SEO knowledge

Education

High School Diploma or GED

Tools

Photoshop

Microsoft Office

Windows OS 10+

Google Analytics

Job description

Job Category: Thrift Stores - all positions

Requisition Number: ECOMM025522

• Full-Time
• Rate : $17.50 USD per hour

Locations

Showing 1 location

Description

JOB TITLE: E-COMMERCE SPECIALIST

DEPARTMENT: RETAIL

SUPERVISOR: E-COMMERCE SUPERVISOR or BUSINESS MANAGER

GENERAL STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

JOB SUMMARY:

The Ecommerce Specialist will be responsible for hands-on-listing to expand our online merchandise, as well as optimizing content for increased visibility and sales.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Create and optimize product listings on our ecommerce platform.
• Utilize best practices for title, description, images, and other relevant content to enhance visibility and conversion rates.
• Strategically identify opportunities to increase the quantity of merchandise available online.
• Regularly analyze sales data and customer feedback to identify areas for improvement and growth.
• Use data-driven insights to optimize product listings and recommend new product additions.
• Select high-value merchandise located at the Center/Store for sale on the online platform.
• Photograph and present merchandise in a visually appealing and informative manner.
• Continuously assess and improve the online shopping experience to enhance customer satisfaction.
• Meet daily posting quotas and weekly and monthly sales targets determined by the Supervisor.
• Demonstrate efficiency, accuracy, and high productivity through effective workload management.
• Display an eagerness to acquire new skills and grow within the organization.
• Actively partner with the District Sales Manager, Operations Manager, and team members in the day-to-day operation of the ecommerce business.

QUALIFICATIONS:

• High School Diploma or equivalent.
• Excellent verbal and written communication skills of the English language.
• Excellent computer and technology skills, with a focus on Windows Operating Systems (10 or higher) and all Microsoft Office Programs (Word, Excel, etc.).
• Knowledge of online selling platforms and proficiency in Photoshop is preferred.
• Strong analytical skills and proficiency in using analytic tools.
• Familiarity with SEO best practices.
• Ability to work collaboratively in a team environment.
• Ability to work independently with minimal supervision.
• Ability to work under pressure and multitask.
• Ability to type at least 40 words per minute.
• Experience in identifying high-quality and designer brand merchandise.
• Must have 2-4 years of customer service and/or retail experience.

PHYSICAL REQUIREMENTS:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull, and move heavy objects such as household and office furniture, packages, and all other bulk items.
• Ability to lift or move up to 50 lbs.
• Ability to perform various repetitive motion tasks.
• Specific vision abilities required for this job include close vison requirements due to extensive computer work.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship will result.

Education

Required

High School or Equivalent or better.

Experience

Required

Please provide copy of High School Diploma or GED Certificate

Please explain any gaps in employment

Please list relevant experience

Knowledge of online selling platforms and Photoshop

Preferred

Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.