About the Role
Our client, a vibrant and growing e-commerce company, is looking for a creative and enthusiastic E-commerce Social Media Specialist to join their team. This role is key to managing and growing our client's presence on social media platforms, driving engagement, and supporting e-commerce sales goals. You will be responsible for creating compelling content, managing social media channels, and interacting with the online community. The ideal candidate is passionate about social media, understands e-commerce trends, and possesses strong communication skills. This position is based in **Paarl, Western Cape, ZA**, and requires you to be in the office to collaborate effectively with the team.
Key Responsibilities
- Develop and schedule engaging content for various social media platforms (e.g., Instagram, Facebook, Twitter, Pinterest).
- Monitor social media channels daily, responding to comments, messages, and inquiries in a timely and professional manner.
- Assist in the creation of visual assets, including graphics and short videos, for social media posts.
- Track and report on social media performance metrics, providing insights to the marketing team.
- Stay up-to-date with the latest social media trends, platform features, and best practices in the e-commerce space.
- Collaborate with the marketing team to ensure social media content aligns with broader marketing campaigns and brand messaging.
- Engage with followers and build a strong online community around the brand.
- Research relevant hashtags and trending topics to increase content visibility.
- Support the execution of paid social media advertising campaigns as directed.
Requirements
- Proven experience in social media management, preferably within an e-commerce context.
- Excellent knowledge of major social media platforms and their best practices.
- Strong copywriting and editing skills.
- Basic graphic design or video editing skills are a plus.
- Familiarity with social media management tools (e.g., Hootsuite, Buffer).
- Good understanding of social media analytics and reporting.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in an office environment and manage multiple tasks.
- A keen interest in e-commerce and digital marketing.
- Must be based in or willing to relocate to **Paarl, Western Cape, ZA**, for this office-based role.
Benefits
- Our client offers a competitive salary and a supportive team environment.
- You will gain valuable hands‑on experience in e-commerce social media marketing and contribute directly to the brand's online success.
- Opportunities for professional development are available.
- Join our team in **Paarl, Western Cape, ZA**, and grow your career in the exciting field of digital commerce.