E‑Commerce Shipping & Inventory Supervisor

Goodwill Industries of the Summit; Charleston (WV); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Retirement plan

Short and long-term disability

Life insurance

Job summary

Goodwill Industries of the Summit is hiring for a full-time Shipping & eBooks supervisor in Charleston, WV. You will manage the Shop Goodwill eCommerce Shipping and eBooks listings, ensure accurate order fulfillment, and monitor performance against daily goals.

You will analyze carrier and marketplace reports (FedEx, USPS, Neatoscan, Packsize, Amazon, eBay) and lead staff development to drive eCommerce growth. Travel may be required.

Qualifications

• High school or GED equivalent.
• Experience with online sales platforms (eBay, Amazon) preferred.
• Ability to analyze reports from carriers and marketplaces.

Responsibilities

• Oversee all aspects of the eCommerce shipping process and packaging.
• Monitor and analyze reports from carriers and marketplaces to support growth.
• Train and develop Shipping and eBooks staff for success.
• Respond to customer inquiries within one business day.
• Open/close eCommerce Department as scheduled.

Skills

Shipping experience

Data analysis

Microsoft Office

Online marketplaces

Team coaching

Education

High school diploma or GED

Tools

FedEx

USPS

Neatoscan

Packsize

Job description

Goodwill Industries of the Summit is hiring for a full-time Shipping & eBooks supervisor in Charleston, WV. You will manage the Shop Goodwill eCommerce Shipping and eBooks listings, ensure accurate order fulfillment, and monitor performance against daily goals.

You will analyze carrier and marketplace reports (FedEx, USPS, Neatoscan, Packsize, Amazon, eBay) and lead staff development to drive eCommerce growth. Travel may be required.