E-Commerce Order Specialist: Fast-Paced & Customer-Focused

Roche Bros. Supermarkets; Clicquot (MA); On-site; USD 2,066,000 - 2,480,000; Full time

Job summary

Roche Bros. Supermarkets in Massachusetts is seeking an E‑Commerce/Order Fulfillment assistant to help manage online orders and ensure accurate, timely delivery while maintaining excellent customer service.

The role requires basic computer skills, proficiency in English, and the ability to follow instructions. You must be able to work a schedule that meets store needs and be authorized to work in the U.S.

Qualifications

• Must handle multiple orders within a given time frame.
• Must demonstrate basic computer knowledge and willingness to learn.
• Must read, write, speak, and understand English.
• Must be able to follow instructions.
• Authorized to work within the U.S.
• Ability to work a schedule based on the business needs of the store location.

Responsibilities

• Treat customers and associates in a courteous and friendly manner.
• Coordinate orders and delivery with shopping manager.
• Pick, store, label products correctly, and arrange totes for delivery.
• Retrieves and fills customers’ orders accurately and on time.
• Follow proper hand washing, sanitation procedures, and maintain a neat personal appearance.

Skills

Order handling

Basic computer knowledge

English literacy

Schedule flexibility

Authorized to work in the US

Job description

Roche Bros. Supermarkets in Massachusetts is seeking an E‑Commerce/Order Fulfillment assistant to help manage online orders and ensure accurate, timely delivery while maintaining excellent customer service.

The role requires basic computer skills, proficiency in English, and the ability to follow instructions. You must be able to work a schedule that meets store needs and be authorized to work in the U.S.