E‑Commerce Order Picker & Fulfillment Specialist

Roche Bros. Supermarkets; Watertown (MA); On-site; USD 21,000 - 23,000; Full time

Job summary

Roche Bros. Supermarkets in Watertown, MA is seeking an associate to manage multiple customer orders with accuracy and speed. You will handle picking, packing, and coordinating deliveries while maintaining excellent customer service.

Responsibilities include organizing orders, adhering to store procedures, and working with the shopping manager. This role requires basic computer skills and the ability to follow directions in a fast-paced retail environment.

Qualifications

• Must handle multiple orders within a given time frame.
• Must demonstrate basic computer knowledge with willingness to learn.
• Must read, write, speak, and understand English, with the ability to follow instructions.
• Ability to work a schedule based on the business needs of the store location.
• Authorized to work within the U.S.

Responsibilities

• Treat customers and associates in a courteous and friendly manner.
• Coordinate orders and delivery with shopping manager.
• Work efficiently and at an acceptable pace.
• Handle each picked transaction in an efficient and organized manner, assuring items are fresh.
• Master the store layout for efficient picking procedures.
• Pick, store, label products correctly, and arrange totes for easy access and proper delivery.
• Notify management of customer comments and problems, security issues, price/UPC discrepancies, or stock problems.
• Maintain sanitation procedures and proper uniform/dress code.
• Practice careful product handling and temperature storage.

Skills

Order handling

Basic computer skills

English language

Flexible schedule

Work eligibility

Tools

Handheld computer

Electronic scale

Job description

Roche Bros. Supermarkets in Watertown, MA is seeking an associate to manage multiple customer orders with accuracy and speed. You will handle picking, packing, and coordinating deliveries while maintaining excellent customer service.

Responsibilities include organizing orders, adhering to store procedures, and working with the shopping manager. This role requires basic computer skills and the ability to follow directions in a fast-paced retail environment.