E-Commerce Operations Supervisor

Kroger; Bardstown (KY); On-site; USD 50,000 - 70,000; Full time

Job summary

Kroger in Bardstown, KY seeks an experienced e-Commerce Operations Manager to supervise the store's online shopping department and drive sales while developing associates and upholding Kroger's values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include leading staffing, ensuring timely order fulfillment, monitoring performance, and coaching direct reports in a fast-paced environment.

Qualifications

• High School Diploma or GED is required.
• Experience managing staff and hiring processes.
• Strong organizational and communication skills.

Responsibilities

• Oversee day-to-day operations of store e-Commerce department.
• Staff and develop associates to achieve targets.
• Ensure orders are filled accurately and timely and maintain customer satisfaction.
• Lead initiatives to improve e-Commerce performance and compliance with laws and company policies.
• Monitor and control department expenses and perform regular performance reviews.

Skills

Leadership

Staffing

Interviewing

Organizational skills

Oral/written communication

Education

High School Diploma or GED

Bachelor's Degree

Tools

Microsoft Office

POS (Point of Sale)

Job description

Kroger in Bardstown, KY seeks an experienced e-Commerce Operations Manager to supervise the store's online shopping department and drive sales while developing associates and upholding Kroger's values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include leading staffing, ensuring timely order fulfillment, monitoring performance, and coaching direct reports in a fast-paced environment.