E‑Commerce Operations Lead: Training & Team Supervision

NetCost Market; New York (NY); On-site; USD 17,000 - 20,000; Full time

Job summary

NetCost Market is seeking an Assistant E-Commerce Supervisor in Brooklyn, NY to design training, oversee daily e-commerce operations, and drive performance. This role involves coaching pickers, creating strategies, and managing staff schedules to ensure efficient fulfillment and customer service.

Strong communication and leadership are essential. The position requires coordinating with sales, design, and management, maintaining reports, and upholding safety and inventory procedures in a

Qualifications

• Strong written and verbal, communication, and presentation skills.
• Ability to implement strategies, measure impact, and adjust to meet objectives.
• Ability to analyze customer-related data and derive improvement recommendations.

Responsibilities

• Design and administer training, development, and succession planning for pickers.
• Oversee daily e-commerce department operations to ensure smooth performance.
• Motivate picker teams and develop staff schedules and training materials.
• Collaborate with sales, design teams, and management to optimize assortment for customers.
• Generate, maintain, and manage reports and communicate with customers/vendors via email/phone.

Skills

Communication skills

Multitasking

People management

Job description

NetCost Market is seeking an Assistant E-Commerce Supervisor in Brooklyn, NY to design training, oversee daily e-commerce operations, and drive performance. This role involves coaching pickers, creating strategies, and managing staff schedules to ensure efficient fulfillment and customer service.

Strong communication and leadership are essential. The position requires coordinating with sales, design, and management, maintaining reports, and upholding safety and inventory procedures in a