E-Commerce Operations Lead - Training & Fulfillment

Kroger; Lexington (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Kroger in Lexington, VA is seeking an organized Store e-Commerce Assistant Manager to support day-to-day operations of the store's e-Commerce department and uphold the company's values of respect, honesty, integrity, diversity, inclusion and safety.

You will supervise team members, ensure compliance with laws and guidelines, manage order intake, print labels, and assist with scheduling while reporting to the Store e-Commerce manager when they are unavailable.

Qualifications

• Supervisory experience required.
• Ability to read shelf tags.
• Basic knowledge of computers.
• Excellent oral/written communication skills.
• Basic math skills.
• Self-directed, able to execute projects with minimal supervision.

Responsibilities

• Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness.
• Ensure team members adhere to laws, food safety procedures and company guidelines.
• Perform responsibilities of selectors and customer attendants as needed.
• Train all functions and duties of selector and customer attendant roles.
• Act as person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable.
• Assist with scheduling to meet operational and associate needs.
• Maintain intake of customer orders and distribute work to staff.
• Print and distribute order labels, including perishable items.
• Troubleshoot e-Commerce equipment and devices.
• Maintain supplies and keep staging areas organized and clean.
• Report pricing discrepancies and temperature type issues to manager.
• Perform opening/closing procedures and implement process improvements.

Skills

Supervisory experience

Read shelf tags

Basic computers

Oral/written communication

Basic math

Self-directed

Job description

Kroger in Lexington, VA is seeking an organized Store e-Commerce Assistant Manager to support day-to-day operations of the store's e-Commerce department and uphold the company's values of respect, honesty, integrity, diversity, inclusion and safety.

You will supervise team members, ensure compliance with laws and guidelines, manage order intake, print labels, and assist with scheduling while reporting to the Store e-Commerce manager when they are unavailable.