E-Commerce Operations Lead - Assistant Manager

Heart Of Texas Goodwill Industries; Waco (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Heart of Texas Goodwill in Waco, TX, is seeking an E-Commerce Assistant Manager to supervise production and online sales for its donated and new goods store. You will support the E-Commerce Store Manager with staff supervision, inventory control, and online merchandising to optimize sales.

This role emphasizes leadership, adherence to policies, and delivering excellent customer service while maintaining accurate records and coordinating cross‑departmental efforts.

Qualifications

• High school diploma or equivalent required.
• Minimum of two years' experience in retail staff supervision.
• Strong interpersonal, organizational, and communication skills.
• Ability to follow written and verbal instructions and policies.

Responsibilities

• Oversee eCommerce operations, including production, inventory management, and online sales.
• Open/close the facility and ensure security of premises and equipment.
• Maintain online merchandising and ensure adherence to policies and procedures.
• Lead and coach staff; manage workflows and document performance and disciplinary actions.

Skills

Staff Leadership

Communication

Organization

Problem Solving

Education

High school diploma or equivalent

Job description

Heart of Texas Goodwill in Waco, TX, is seeking an E-Commerce Assistant Manager to supervise production and online sales for its donated and new goods store. You will support the E-Commerce Store Manager with staff supervision, inventory control, and online merchandising to optimize sales.

This role emphasizes leadership, adherence to policies, and delivering excellent customer service while maintaining accurate records and coordinating cross‑departmental efforts.