E‑Commerce Operations Lead

Goodwill Industries of the Inland Northwest; Post Falls (ID); On-site; USD 56,482,000 - 57,170,000; Full time

Job summary

Goodwill Industries of the Inland Northwest in Post Falls, ID is seeking an E-Commerce Operations Assistant to support E-Commerce Management and ensure a high standard of service. You will assist customers, monitor inventory, and maintain department records while promoting safety, accuracy, and ethical conduct.

Background check is required and the role is full-time and hourly at $19.81 per hour. Qualifications include a high school diploma or GED and at least six months of related experience or

Qualifications

• Must pass background check.
• Assist customers in a timely and courteous manner; respond to E-Commerce inquiries within 24 hours.
• Ensure quality and quantity of work meets standards.
• Maintain department records and ensure orderly, safe work area.

Responsibilities

• Assist E-Commerce Management in the operations of the E-Commerce Department.
• Oversee inventory tracking system with Management.
• Train and evaluate employees in a thorough, organized, and timely manner.
• Ensure proper management of personnel assigned to the E-Commerce Department.
• Interact with customers and ensure excellent customer service.
• Maintain all department records and ensure compliance with policies.

Skills

Customer service

Team training

Inventory management

Safety procedures

Cash handling

Education

High school diploma / GED

Tools

Inventory tracking system

Job description

Goodwill Industries of the Inland Northwest in Post Falls, ID is seeking an E-Commerce Operations Assistant to support E-Commerce Management and ensure a high standard of service. You will assist customers, monitor inventory, and maintain department records while promoting safety, accuracy, and ethical conduct.

Background check is required and the role is full-time and hourly at $19.81 per hour. Qualifications include a high school diploma or GED and at least six months of related experience or