E-Commerce Operations Coordinator

Benaar LA; Los Angeles (CA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

Job summary

BENAAR LA in Downtown Los Angeles is seeking an E-Commerce Operations Coordinator to streamline day-to-day operations, from order fulfillment to product uploads, inventory management, and customer service. This in-person role supports the brand’s fast-paced eCommerce workflow and requires hands-on collaboration across teams.

This role demands a Bachelor's degree and 1–2 years in ecommerce or fashion operations; you should be proactive, highly organized, and capable of lifting up to 30 pounds

Qualifications

• Bachelor's degree completed or equivalent.
• 1–2 years in eCommerce, retail, or fashion operations.
• Able to lift boxes up to 30 pounds.

Responsibilities

• Process and ship customer orders accurately and on time
• Respond to customer inquiries and handle returns or exchanges
• Upload and update products, descriptions, pricing, and images in Shopify
• Assist with inventory management and product organization
• Support photoshoots and asset preparation
• Assist with miscellaneous errands to support operations
• Collaborate with team to ensure tasks are completed efficiently
• Must have a valid driver’s license and reliable transportation; lift up to 30 pounds

Skills

Customer service

Organization

Multitasking

Communication

Proactive mindset

Education

Bachelor's degree

Tools

Shopify

Job description

BENAAR LAis a fast-growing eCommerce fashion brand dedicated to dressing women ages35+in elegant, sophisticated, and edgy pieces—at accessible prices. We are passionate about delivering high-quality fashion while fostering a dynamic, inclusive, and creative work environment. Join us as we empower women to express their unique style through thoughtfully curated collections.

Role Summary:

We’re looking for a proactive, detail-oriented E-Commerce Operations Coordinatorto support and streamline our day-to-day eCommerce and business operations. This role is perfect for someone who thrives in a fast-paced environment, enjoys fashion, and is excited to be involved in everything from order fulfillment and product uploads to customer service, inventory management, and general operational support. You’ll play a key role in keeping the brand running smoothly behind the scenes.This role isin-person in Downtown Los Angeles.

Responsibilities:

• Order Fulfillment:Process and ship customer orders accurately and on time
• Customer Service:Respond to customer inquiries and handle returns or exchanges promptly and professionally
• Shopify Management:Upload and update products, descriptions, pricing, and images
• Inventory Management:Assist with the collection and delivery of inventory to support our operational needs
• Line Sheets & Product Organization:Help create line sheets and maintain product tracking
• Photoshoot Support:Assist with prep and coordination for product shoots
• Miscellaneous Tasks:Complete various errands and ad hoc tasks to support the team and facilitate smooth operations
• Collaborative Support:Work closely with the team to ensure all tasks are completed efficiently and effectively
• Errand Assistance:Must have a valid driver’s license and reliable transportation and the ability to lift boxes and bags up to 30 pounds

Requirements:

• Bachelor’s degree from an accredited institution
• 1–2 years of experience in eCommerce, retail, or fashion operations
• Ability to lift boxes and bags up to 30 pounds
• Valid driver’s license and reliable transportation
• Familiarity with Shopify or willingness to learn
• Strong organizational and multitasking abilities
• Excellent verbal and written communication skills
• Proactive mindset with attention to detail
• Based in Los Angeles– this role is in-person

Bonus Skills (Not Required, but a Plus):

• Knowledge of inventory management platforms or tools
• Canva, Photoshop, or other basic design tool experience
• Previous experience in a fashion or creative environment
• Interest in fashion merchandising or backend eCommerce operations
• Hands-on experience in fashion eCommerce operations
• Mentorship and training provided in Shopify and backend systems
• Career growth within a dynamic, collaborative team
• Competitive pay:$25–$27 per hour
• Occasional product perks and team events