E-Commerce Inside Sales Lead — Growth & Leadership

Melroc Group; West Henrietta, New York (NY, NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision health plans

Health savings account (HSA)

Vacation, PTO, and 10 paid holidays

Opportunities for advancement

Support for continuing education

Community and industry involvement

Job summary

A growing e-commerce firm in West Henrietta, NY is seeking an Inside Sales Lead to enhance online sales and lead the inside sales and customer support team. This hands-on position involves mentoring team members, managing customer communications, and collaborating with other departments to ensure effective order fulfillment. Ideal candidates should possess 2–5 years of inside sales experience, strong communication skills, and proficiency in Excel and QuickBooks. Enjoy generous health benefits, a supportive culture, and opportunities for advancement.

Qualifications

• 2–5 years of inside sales experience, preferably in e-commerce.
• Strong interpersonal and leadership skills are essential.
• Organized, detail-oriented, driven by results.

Responsibilities

• Lead and mentor the inside sales team to meet sales targets.
• Manage customer inquiries and provide technical support.
• Collaborate with marketing to enhance sales strategies.

Skills

Inside sales experience

Communication skills

Leadership skills

Detail-oriented

Proficient in Excel

Knowledge of social media

Bilingual in Spanish

Tools

QuickBooks

Job description

A growing e-commerce firm in West Henrietta, NY is seeking an Inside Sales Lead to enhance online sales and lead the inside sales and customer support team. This hands-on position involves mentoring team members, managing customer communications, and collaborating with other departments to ensure effective order fulfillment. Ideal candidates should possess 2–5 years of inside sales experience, strong communication skills, and proficiency in Excel and QuickBooks. Enjoy generous health benefits, a supportive culture, and opportunities for advancement.