E-commerce Growth Director — Remote & Retail Strategy

HICC Pet®; Commerce (GA); Hybrid; USD 120,000 - 170,000; Full time

Job summary

HICC America Corp. is seeking an experienced e-commerce business leader to own strategy, growth and financial performance across online retail channels, including Chewy, Walmart and other partners.

You will act as business owner for revenue, profitability, launches and channel expansion, with responsibility for retailer relationships and media strategy. The role requires 5+ years in e-commerce or related commercial roles, strong P&L management, and proven ability to drive cross-functional

Qualifications

• 5+ years of progressive experience in e-commerce, digital commerce, retail account management or related commercial roles.
• Demonstrated ownership of e-commerce revenue, profitability or channel P&L.
• Direct experience managing business with at least one major online retailer or marketplace.

Responsibilities

• Own the strategy, revenue growth, gross margin and overall financial performance of HICC Pet’s e-commerce channels.
• Develop annual and quarterly business plans based on priorities, retailer opportunities, competitive activity and consumer trends.
• Establish channel-level revenue, profitability, market share and growth targets.
• Manage sales forecasts, budgets, promotional investments and resource allocation across e-commerce channels.
• Analyze channel performance and identify opportunities to improve sales, margin, conversion and customer lifetime value.
• Build strong relationships with buyers and key contacts at Chewy, Walmart and other retail partners.
• Lead joint business planning, reviews, assortment discussions, promotional planning and growth initiatives.
• Lead the commercial planning and execution of new product launches across online retail channels.
• Coordinate product setup, assortment, pricing, content, inventory and launch timelines.
• Partner with Product, Brand, Supply Chain, Sales and Finance teams to ensure launch readiness.
• Identify opportunities to expand into new e-commerce channels, categories and retailer programs.
• Establish the strategic direction for retail media and paid acquisition across Chewy, Walmart, Petco, iHerb and others.
• Set channel budgets, performance expectations and investment priorities.
• Connect media performance with sales, margin, conversion, customer acquisition and lifetime value.
• Review campaign results and identify opportunities to improve efficiency and incremental sales.
• Guide the work of the Paid Media Specialist, agencies and external partners.
• Partner with Sales, Marketing, Product, Supply Chain and Finance teams to execute e-commerce priorities.
• Align forecasts, inventory plans and marketing investments with retailer expectations and growth targets.
• Communicate business priorities and performance insights to local and overseas stakeholders.
• Build scalable processes, reporting standards and operating rhythms for the e-commerce function.
• Provide leadership and coaching to future team members as the e-commerce organization grows.

Skills

E-commerce strategy

P&L ownership

Retail account management

Channel expansion

Cross-functional leadership

Budgeting and forecasting

Analytical skills

Executive communication

Job description

HICC America Corp. is seeking an experienced e-commerce business leader to own strategy, growth and financial performance across online retail channels, including Chewy, Walmart and other partners.

You will act as business owner for revenue, profitability, launches and channel expansion, with responsibility for retailer relationships and media strategy. The role requires 5+ years in e-commerce or related commercial roles, strong P&L management, and proven ability to drive cross-functional