E-Commerce Electronics Specialist - Full Time - No Weekends or Evenings!

Goodwill-of-South-Central-Wisconsin; Madison (WI); On-site; USD 32,000 - 48,000; Full time

Job summary

Goodwill of South Central Wisconsin is seeking an organized E-Commerce assistant to help achieve revenue goals by creating precise product listings, researching market data, and maintaining accurate inventory records. You will ensure items are correctly described, priced, and photographed, including noting any defects or additional costs to customers.

You will also handle testing of electronics and musical instruments, removing personal data as needed, and transferring items to Safe storage

Qualifications

• High school diploma or equivalent required.
• Two years’ experience in an electronics service or performance field preferred.
• Strong written communication and attention to detail required.

Responsibilities

• Assist in problem solving and strategies to achieve revenue, sell-through, and average sale targets.
• Research relevant data on the internet to inform item descriptions.
• Create accurate listings with precise titles, measurements, sizes, pictures, and descriptions, including defects or extra costs to prevent returns.
• Complete inventory tickets and ensure items are properly stored until sold.
• Test electrical items and musical instruments; remove personal data where applicable; use equipment to evaluate value.
• Operate within Goodwill's core values in all duties.

Skills

Excellent written communication

Independent worker

Fast-paced environment

Problem solving

Attention to detail

Data research

Hardware understanding

Customer focus

Education

High School diploma or equivalent

Tools

Microsoft Office

Graphics editing software

Job description

Description

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary: Performs a variety of duties to help achieve Goodwill E-Commerce revenue goals in accordance with all Goodwill policies and procedures.

Principal Duties & Responsibilities:

• Assists in problem solving, continuous improvement and developing strategies to achieve the goals for revenue, sell-through percentage and average sale amount targets.
• Researches relevant data on the internet. Incorporates appropriate information into product item descriptions.
• Composes accurate listings with precise item titles, measurements, sizes, pictures and descriptions for all merchandise. Includes any defects, relevant details or additional expenses customers will incur to avoid returns or customer dissatisfaction.
• Completes accurate inventory tickets and attaches to items. Promptly transfers items to appropriate area to ensure items are in safekeeping until sold.
• Completes testing on electrical items and musical instruments, when assigned. Removes personal data from technology. Uses various equipment as needed to help authenticate or determine value.
• Consistently perform all duties within the framework of our Core Values.

Requirements

Knowledge, Skills & Abilities Required:

• Excellent written communication skills a must.
• Ability to process images on mobile devices, and familiarity with graphics editing software.
• Proficient in Microsoft Office.
• Ability to work independently as needed and thrive in a fast-paced environment.
• Knowledge of ability to perform computer diagnostics, hardware repairs, software installations, and maintenance.
• Familiarity with major operating systems including Windows, Linux, Mac OS, and resetting protocols for mobile devices.
• An understanding of contemporary computer hardware, both internal and external.
• Familiarity with a broad range of musical instruments (both acoustic and electric guitars).
• Knowledge of vintage stereo components and typewriters a plus

Travel Required: None

Required education and/or work experience:

• High School diploma or equivalent
• Two years’ experience working in an electronics service or performance field.

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.