E-Commerce Electronics Specialist - Full Time - No Weekends

Goodwill of South Central Wisconsin, Inc.; Madison (WI); On-site; USD 32,000 - 45,000; Full time

Job summary

Goodwill of South Central Wisconsin, Inc. seeks an E-Commerce Associate to help drive revenue goals by creating accurate product listings, researching market data, and ensuring high-quality item descriptions.

The role includes inventory handling, testing electrical items and instruments, and maintaining meticulous records while upholding the organization’s core values in a dynamic environment.

Qualifications

• Excellent written communication skills required.
• Familiarity with graphics editing software and image processing.
• Proficient in Microsoft Office and basic computer skills.
• Ability to work independently in a fast-paced environment.
• Knowledge of computer diagnostics, hardware, software installations and maintenance.
• Familiarity with Windows, Linux, Mac OS and mobile device reset protocols.
• Understanding of computer hardware both internal and external.
• Familiarity with musical instruments (guitars) and related gear.

Responsibilities

• Assist in problem solving and developing strategies to reach revenue and sell-through targets.
• Research relevant data and incorporate information into product listings.
• Create accurate listings with item titles, measurements, sizes, photos, descriptions and defect notes.
• Complete inventory tickets and transfer items to appropriate areas for safekeeping.
• Test electrical items and musical instruments; remove personal data and verify value.
• Adhere to Goodwill core values in all duties.

Skills

Written communication

Image processing

Microsoft Office

Independent work

Diagnostics

Operating systems knowledge

Musical instruments knowledge

Vintage electronics knowledge

Education

High School diploma or equivalent

Tools

Graphics editing software

Microsoft Office

Job description

Description

At Goodwill of South Central Wisconsin, great work starts with great people. We foster a positive workplace where employees are valued, empowered to grow, and connected to a mission that strengthens our communities.

General Summary:

Performs a variety of duties to help achieve Goodwill E-Commerce revenue goals in accordance with all Goodwill policies and procedures.

Principal Duties & Responsibilities:

• Assists in problem solving, continuous improvement and developing strategies to achieve the goals for revenue, sell-through percentage and average sale amount targets.
• Researches relevant data on the internet. Incorporates appropriate information into product item descriptions.
• Composes accurate listings with precise item titles, measurements, sizes, pictures and descriptions for all merchandise. Includes any defects, relevant details or additional expenses customers will incur to avoid returns or customer dissatisfaction.
• Completes accurate inventory tickets and attaches to items. Promptly transfers items to appropriate area to ensure items are in safekeeping until sold.
• Completes testing on electrical items and musical instruments, when assigned. Removes personal data from technology. Uses various equipment as needed to help authenticate or determine value.
• Consistently perform all duties within the framework of our Core Values.

Requirements

Knowledge, Skills & Abilities Required:

• Excellent written communication skills a must.
• Ability to process images on mobile devices, and familiarity with graphics editing software.
• Proficient in Microsoft Office.
• Ability to work independently as needed and thrive in a fast-paced environment.
• Knowledge of ability to perform computer diagnostics, hardware repairs, software installations, and maintenance.
• Familiarity with major operating systems including Windows, Linux, Mac OS, and resetting protocols for mobile devices.
• An understanding of contemporary computer hardware, both internal and external.
• Familiarity with a broad range of musical instruments (both acoustic and electric guitars).
• Knowledge of vintage stereo components and typewriters a plus

Travel Required:

None

Required education and/or work experience:

• High School diploma or equivalent
• Two years' experience working in an electronics service or performance field.

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.