E-Commerce Director

Community Options, Inc.; Neptune City (NJ); On-site; USD 185,000 - 200,000; Full time

Job summary

A leading company in pet and garden supplies seeks an E-Commerce Director to drive sales performance across digital channels. The ideal candidate will lead strategy, manage comprehensive P&L, and optimize product visibility, ensuring brands are represented excellently. The role requires extensive e-commerce experience and strong leadership skills.

Benefits

Comprehensive Medical, Dental, and Vision Insurance

401k with 3% company match

Paid vacation, holidays, and sick time

Access to on-demand pay

Education Assistance (both college degrees and professional certifications)

Qualifications

• Minimum 8 years in eCommerce, ideally supporting consumer goods.
• Experience launching Amazon Vendor and Seller Central.
• Proven track record of identifying new opportunities.

Responsibilities

• Lead the vision for eCommerce, owning P&L and KPIs.
• Develop digital commerce strategy to drive revenue growth.
• Analyze performance data/trends to inform decisions.

Skills

Analytical skills

Leadership

E-Commerce management

Strategic thinking

Communication

Education

Bachelor’s degree

Tools

Shopify

Job description

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Description

Central Garden & Pet Company (NASDAQ: CENT) is a leading innovator, marketer, and producer of quality branded products for the pet, lawn, and garden supplies markets. Our Dog and Cat business unit is searching for an E-Commerce Director to lead the growth and sales performance across all digital commerce channels for Nylabone, Four Paws, Cadet, Best Bully Sticks, Barkworthies, and Paw Love brands. This position will drive growth in existing and net new channels through detailed analysis, aggressive go-to-market strategies, ongoing account management, and effective consumption growth program development.

Description

Central Garden & Pet Company (NASDAQ: CENT) is a leading innovator, marketer, and producer of quality branded products for the pet, lawn, and garden supplies markets. Our Dog and Cat business unit is searching for an E-Commerce Director to lead the growth and sales performance across all digital commerce channels for Nylabone, Four Paws, Cadet, Best Bully Sticks, Barkworthies, and Paw Love brands. This position will drive growth in existing and net new channels through detailed analysis, aggressive go-to-market strategies, ongoing account management, and effective consumption growth program development.

Reporting to the Senior Vice President, E-Commerce & Digital Marketing, the E-Commerce Director will play a key role in helping the organization achieve our goals and objectives on a high-growth, high-visibility sales team. The ideal candidate is an E-Commerce expert with e-retail experience on both the brand side and the buying side. This person loves to think big, be one step ahead of trends and tools, is highly analytical, innovative, and entrepreneurial.

This position is based out of our Neptune City, NJ facility 5x a week.

Key Responsibilities

• Lead the short- and long-term vision for Central Dog & Cat eCommerce
• Own the P&Ls, business performance, and KPIs, flexing strategies to achieve sales growth
• Develop and implement the digital commerce strategy to drive revenue growth across all digital channels
• Ensure brands are represented with excellence on all digital shelves by optimizing product pages, utilizing merchandising tools, and implementing best-in-class digital content
• Identify and unlock online merchandising opportunities to enhance visibility and conversion on each retail platform
• Maintain robust competitive intelligence to monitor trends and digital best practices
• Work closely with cross-functional teams including digital marketing, copy, creative, brand marketing, inventory management, forecasting, sales, reputation management, leadership, and other teams to provide visibility, transparency, and efficiency with project work as new channels are launched
• Partner with Marketing to leverage customer insights, optimizing digital commerce strategies based on data learnings
• Own assortment management, determining which customers and channels are a fit, maximizing profit
• Collaborate with digital and brand marketing teams to execute campaigns, driving traffic, conversion, and awareness
• Forecast sales and partner with S&OP to manage inventory and ensure alignment with demand
• Develop and manage investment strategies to maximize returns, oversee budgets, and allocate resources across channels based on performance metrics
• Analyze performance data/trends to inform decisions, ensure efficient investments and maximize sales.
• Implement a test-and-learn approach to drive continuous improvement in online experience and sales performance
• Own promotional planning, launch, and post-event analysis of performance, spend, and ROI.
• Report E-commerce financials, provide insights and learnings to the leadership team monthly.
• Own iMAP and standard pricing for select channels, meet margin requirements, and maintain a fair consumer price.
• Own weekly, monthly, quarterly sales, units, and market share reporting.
• Maintain a best-in-class digital team; optimize processes and drive new ways of working with a digital-first approach.
• Lead a team of agile and fast-paced digital talent who drive best-in-class experiences.
  
  

Qualifications

• Minimum 8 years in e-Commerce, ideally supporting consumer goods
• Proven track record of identifying new opportunities or process improvements to drive revenue
• Experience owning a P&L across various commerce models
• Ability to adapt effectively to change and thrive in ambiguity
• Experience launching and supporting Amazon Vendor and Seller Central
• Identify, develop, and implement E-Commerce strategies that align with the company's overall business objectives
• Highly analytical; Expert in account level eCommerce management and reporting tools
• Deep understanding of E-Commerce space, overall trends, and technology
• Ability to independently learn new tools and technology to support the business
• Ability to work cross-functionally and create strong relationships to achieve objectives
• Strong leadership skills with a passion for mentoring and developing a high-performing team
• Comfort working in a fast-paced environment in a highly visible role
• Intellectual curiosity and thirst for innovation and success
• Highly organized, accurate, proactive and positive
• Bachelor’s degree
• 5+ years’ experience in Shopify or similar tools a plus
• Knowledge of pet category preferred
  
  

POSITION INFORMATION

• This position pays $185,000 - $200,000 per year depending on experience
  
  

Benefits Package & Employee Programs

• Comprehensive Medical, Dental, and Vision Insurance
• Free Life and Disability Insurance
• Health and Dependent Care Flexible Spending Accounts
• 401k with 3% company match and annual employer discretionary contribution
• Paid vacation, holidays and sick time
• Employee Assistance Program
• Access to thousands of free online courses
• Discounts on cell phones, movie tickets, gym memberships, and more!
• Education Assistance (both college degrees and professional certifications)
• Referral Program with cash bonus
• Access to on-demand pay
• Paid parental leave
• A more complete list of benefits can be found here www.CentralBenefits.org
  
  

Central Garden & Pet Company (NASDAQ: CENT), (NASDAQ: CENTA) understands that home is central to life and has proudly nurtured happy and healthy homes for over 40 years. With fiscal 2024 net sales of $3.2 billion, Central is on a mission to lead the future of the pet and garden industries. The Company’s innovative and trusted products are dedicated to helping lawns grow greener, gardens bloom bigger, pets live healthier, and communities grow stronger. Central is home to a leading portfolio of more than 65 high-quality brands including Amdro, Aqueon, Cadet, C&S, Farnam, Ferry-Morse, Four Paws, Kaytee, Nylaboneand Pennington, strong manufacturing and distribution capabilities, and a passionate, entrepreneurial growth culture. Central is based in Walnut Creek, California, with 6,450 employees primarily across North America. Visitwww.central.comto learn more.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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