E‑Commerce Department Lead — Training, Ops & Leadership

Kroger; Frankfort (IL); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Counseling support

Employee discounts

Tuition reimbursement

Career growth

Job summary

Kroger Co. in Frankfort, IL is seeking a Store e-Commerce Assistant to help manage the day-to-day operation of the store's e-Commerce department.

You will support the Store e-Commerce manager, ensure order accuracy, and uphold Kroger's core values of respect, honesty, integrity, diversity, inclusion and safety. This role involves training associates, scheduling support, handling order labels, and maintaining clean staging areas.

Qualifications

• Experience supervising team members.
• Ability to read shelf tags.
• Proficient with basic computer and math tasks.
• Self-directed with minimal supervision.

Responsibilities

• Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness.
• Ensure team members follow local, state and federal laws, food safety procedures and company guidelines.
• Train all functions and duties of the selector and customer attendant roles.
• Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable.
• Assist with scheduling to meet operational and associates’ needs.
• Maintain the intake of customer orders and distribute and assign work to selectors and customer attendants.
• Print and distribute order labels, including orders for perishable departments.
• Troubleshoot e-Commerce equipment and devices.
• Maintain organization and cleanliness of staging areas and equipment.
• Report pricing, scanning, item location discrepancies and invalid temperature types to the store e-Commerce manager.
• Perform required opening and closing procedures.

Skills

Supervisory experience

Shelf tag reading

Basic computer skills

Basic math skills

Self-directed

Tools

Inventory management software

POS systems

Job description

Kroger Co. in Frankfort, IL is seeking a Store e-Commerce Assistant to help manage the day-to-day operation of the store's e-Commerce department.

You will support the Store e-Commerce manager, ensure order accuracy, and uphold Kroger's core values of respect, honesty, integrity, diversity, inclusion and safety. This role involves training associates, scheduling support, handling order labels, and maintaining clean staging areas.