E‑Commerce Department Lead — Lead Ops, Growth & Flexible Scheduling

Kroger; Glenview (IL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Healthcare coverage

Tuition reimbursement

Employee discounts

Paid time off

Job summary

Kroger in Glenview, IL, seeks an Assistant Store e-Commerce Manager to support day-to-day operations of the e-Commerce department and uphold our values of respect, honesty, integrity, diversity, inclusion and safety.

The role involves supervising team members, assisting with scheduling, training staff, managing orders, and implementing process improvements while maintaining efficient e-Commerce workflows.

Qualifications

• Proven supervisory experience.
• Ability to read shelf tags.
• Basic computer skills.
• Basic math skills (counting, addition, subtraction).
• Self-directed, able to execute projects with minimal supervision.

Responsibilities

• Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness.
• Ensure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followed.
• Train all functions and duties of the selector and customer attendant roles.
• Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable.
• Assist with scheduling to meet operational and associates’ needs.
• Troubleshoot e-Commerce equipment and devices.
• Print and distribute order labels, including orders for perishable departments.
• Learn and implement process improvements as directed by division or enterprise e-Commerce team.
• Provide feedback on team members daily performance and annual performance reviews.

Skills

Proven supervisory experience

Read shelf tags

Basic computer skills

Basic math skills

Self-directed

Job description

Kroger in Glenview, IL, seeks an Assistant Store e-Commerce Manager to support day-to-day operations of the e-Commerce department and uphold our values of respect, honesty, integrity, diversity, inclusion and safety.

The role involves supervising team members, assisting with scheduling, training staff, managing orders, and implementing process improvements while maintaining efficient e-Commerce workflows.