e-COMMERCE/DEPARTMENT LEAD

Kroger in; Swartz Creek (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

Join a leading grocery store as an e-Commerce/Department Lead in Michigan, where you'll oversee operations, train team members, and ensure exceptional customer experiences. With a strong emphasis on growth and support, this role is vital in maintaining the department's efficiency and compliance.

Benefits

Comprehensive healthcare coverage

Flexible scheduling with paid time off

Tuition reimbursement opportunities

Associate discounts

Emotional and financial support services

Qualifications

• Proven supervisory experience required.
• Excellent communication skills necessary.
• Ability to read shelf tags is needed.

Responsibilities

• Assist in managing day-to-day operations of the e-Commerce department.
• Train team members and ensure compliance with food safety procedures.
• Act as department lead in the absence of the Store e-Commerce manager.

Skills

Supervisory experience

Communication skills

Self-directed

Basic math skills

Basic computer skills

Job description

e-COMMERCE/DEPARTMENT LEAD (Finance)

Assist the Store e-Commerce manager in managing the day-to-day operations of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. With a history of innovation, we strive to create exceptional experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. That's why we aim to provide the ingredients for your success at work and in life. We support your growth with value and care, helping to feed your future. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether you're looking for a part-time position or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Our benefits include:

• Comprehensive healthcare coverage, including medical, dental, vision, and prescription plans.
• Flexible scheduling with paid time off, holiday, and sick pay based on eligibility and tenure.
• Emotional and financial support, including free counseling and confidential financial tools and coaching.
• Associate discounts on various purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career.
• Opportunities for growth through industry-leading training programs and diverse career paths.

For more details, visit our Benefits Page.

Minimum qualifications:

• Proven supervisory experience
• Ability to read shelf tags
• Basic computer skills
• Excellent communication skills
• Basic math skills (counting, addition, subtraction)
• Self-directed with the ability to execute projects independently

Desired qualifications and responsibilities:

• Experience in production or warehouse environments, stocking, or cashier roles
• Meet/exceed customer expectations for shopping experience, freshness, and cleanliness
• Ensure compliance with laws, food safety procedures, and company policies
• Perform duties of selectors and customer attendants as needed
• Train team members in their roles
• Act as the department lead in the absence of the Store e-Commerce manager
• Assist with scheduling and order intake
• Manage supplies, equipment, and cleanliness of work areas
• Troubleshoot equipment and report discrepancies
• Implement process improvements and provide performance feedback
• Work effectively in a high-paced environment and manage conflicts professionally
• Maintain honesty and integrity with customer and business information
• Support interactions with minors, individuals with special needs, and older adults
• Perform essential job functions with or without reasonable accommodations