e-COMMERCE/DEPARTMENT LEAD

Pick 'n Save in; Saint Francis (WI); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company is seeking an e-Commerce/Department Lead to assist in managing the e-Commerce department's daily operations. The role involves supervising team members, ensuring compliance with safety procedures, and maintaining customer satisfaction. Ideal candidates will have strong supervisory and communication skills, along with basic computer knowledge. This position requires a self-directed individual who can thrive in a fast-paced environment.

Qualifications

• Proven supervisory experience.
• Excellent oral and written communication skills.
• Basic knowledge of computers.

Responsibilities

• Assist in managing day-to-day operations of the e-Commerce department.
• Train team members in selector and customer attendant roles.
• Troubleshoot e-Commerce equipment and maintain supplies.

Skills

Supervisory Experience

Communication

Basic Math Skills

Job description

e-COMMERCE/DEPARTMENT LEAD (Finance)

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Minimum Requirements

• Proven supervisory experience
• Ability to read shelf tags
• Basic knowledge of computers
• Excellent oral and written communication skills
• Basic math skills (e.g., counting, addition, subtraction)
• Self-directed with the ability to execute projects with minimal supervision

Desired Qualifications

• Experience in a production or warehouse environment, stocking shelves, or cashier experience

• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness
• Ensure team members adhere to local, state, and federal laws, food safety procedures, and company guidelines
• Perform responsibilities of selectors and customer attendants as needed
• Train team members in all functions and duties of selector and customer attendant roles
• Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable
• Assist with scheduling to meet operational and staff needs
• Maintain the intake of customer orders and assign work to selectors and attendants
• Print and distribute order labels, including for perishable departments
• Troubleshoot e-Commerce equipment and devices
• Maintain supplies necessary for duties
• Keep staging areas and equipment organized and clean
• Report discrepancies in pricing, scanning, item location, and temperature types to the manager
• Perform opening and closing procedures
• Implement process improvements as directed
• Provide feedback on team members' performance
• Work effectively in a high-paced and stressful environment
• Manage conflicts professionally and cooperatively
• Act with honesty and integrity regarding customer and business information
• Follow directions and seek assistance when needed
• Support interactions with minors, individuals with special needs, and older adults
• Perform essential job functions with or without reasonable accommodation