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Customer Service/Sales

The Home Depot

Saint Paul (MN)

On-site

USD 40,000 - 50,000

Full time

8 days ago

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Job summary

An established industry player is seeking enthusiastic Customer Service/Sales associates to join their team. In this entry-level role, you will provide exceptional service by actively engaging with customers and assisting them with their needs. You will gain valuable product knowledge and learn to sell complete projects while maintaining a safe and organized shopping environment. This is a fantastic opportunity to grow within a dynamic retail environment, where your contributions will enhance customer satisfaction and drive sales. If you are passionate about helping others and thrive in a collaborative setting, this role is perfect for you.

Qualifications

  • Provide fast, friendly service by actively seeking out customers.
  • Maintain the in-stock condition of assigned areas and ensure safety.

Responsibilities

  • Greet, qualify, recommend, and close every customer in their department.
  • Work in cooperation with Department Supervisor and other associates.

Skills

Customer Service
Sales Skills
Product Knowledge
Safety Awareness

Job description

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Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Other
  • Industries
    Retail

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