e-COMMERCE/DEPARTMENT LEAD

Kroger in; Macomb (IL); On-site; USD 38,000 - 48,000; Full time

Job summary

Kroger is seeking an e-Commerce/Department Lead to assist in managing the store's e-Commerce operations. This leadership role requires supervising staff, ensuring compliance with laws and company policies, and providing excellent customer service. Join a leading grocery company committed to your growth and well-being with comprehensive benefits and training opportunities.

Benefits

Extensive healthcare coverage

Flexible scheduling with paid time off

Tuition reimbursement up to $21,000

Employee Assistance Program

Growth opportunities and training programs

Qualifications

• Proven supervisory experience required.
• Ability to read shelf tags and perform basic math.
• Excellent communication skills needed.

Responsibilities

• Assist Store e-Commerce manager with operations and project execution.
• Train team members and manage customer orders.
• Maintain supplies and ensure team compliance with safety laws.

Skills

Supervisory experience

Communication skills

Basic computer skills

Basic math skills

Job description

e-COMMERCE/DEPARTMENT LEAD (Finance)

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams passionate about food and people together with a common purpose: To Feed the Human Spirit.

We have a history of innovation and work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing value and care to help you grow. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we have a fresh opportunity for you. Apply today to become part of our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, financial, and more. We will help you thrive with access to:

• Extensive healthcare coverage, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support via free counseling through our Employee Assistance Program and confidential financial tools with Goldman Sachs Ayco.
• Associate discounts on various purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth through industry-leading training programs and diverse career pathways.

For more details about benefits and eligibility, please visit our Benefits Page.

Minimum Qualifications:

• Proven supervisory experience
• Ability to read shelf tags
• Basic computer skills
• Excellent communication skills (oral and written)
• Basic math skills (counting, addition, subtraction)
• Self-directed with the ability to execute projects independently

Desired Qualifications:

• Experience in a production or warehouse environment, stocking shelves, or cashier roles

• Ability to meet or exceed customer expectations regarding shopping ease, variety, freshness, and cleanliness
• Ensure team compliance with laws, food safety, and company policies
• Perform duties of selectors and customer attendants as needed
• Train team members in their roles
• Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable
• Assist with scheduling to meet operational and staff needs
• Manage customer orders and assign work to team members
• Print and distribute order labels, including for perishables
• Troubleshoot e-Commerce equipment and devices
• Maintain supplies and organization of work areas
• Report discrepancies and issues to the manager
• Perform opening and closing procedures
• Implement process improvements as directed
• Provide feedback on team performance
• Work effectively in high-paced, stressful environments
• Manage conflict professionally and cooperatively
• Act with honesty and integrity regarding customer and business information
• Follow directions and seek assistance when needed
• Support interactions with minors, individuals with special needs, and older adults
• Perform essential job functions with or without reasonable accommodations