e-COMMERCE/DEPARTMENT LEAD

Kroger in; Dearborn (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading company in the grocery sector seeks an e-Commerce/Department Lead in Dearborn, Michigan. This role requires proven supervisory experience and exceptional communication skills. You'll manage daily operations, train team members, and ensure compliance with company standards while delivering excellent customer experiences.

Benefits

Extensive healthcare coverage

Flexible scheduling with paid time off

Emotional and financial support

Associate discounts on purchases

Tuition reimbursement up to $21,000

Opportunities for growth and training

Qualifications

• Proven supervisory experience required.
• Excellent communication skills are essential.
• Basic computer skills needed.

Responsibilities

• Assist in managing day-to-day operations of the e-Commerce department.
• Train team members and ensure compliance with company policies.
• Act as department leader in the Store e-Commerce manager’s absence.

Skills

Communication

Supervisory skills

Basic math skills

Self-directed

Job description

e-COMMERCE/DEPARTMENT LEAD (Finance)

Assist the Store e-Commerce manager in managing the day-to-day operations of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a tiny Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by our purpose: To Feed the Human Spirit.

We are committed to creating amazing experiences for our customers, communities, and employees, with food at the heart of it all. Here, people matter. We strive to provide the ingredients for your success at work and in life, helping you grow with value and care.

Whether seeking a part-time position or a new career path, we have opportunities for you. Apply today to join our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:

• Extensive healthcare coverage, including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holiday, and sick pay.
• Emotional and financial support, including free counseling and financial coaching.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career pathways.

For more information, please visit our Benefits Page.

Minimum requirements:

• Proven supervisory experience
• Ability to read shelf tags
• Basic computer skills
• Excellent communication skills
• Basic math skills
• Self-directed with minimal supervision

Desired qualifications and responsibilities:

• Experience in production or warehouse environments, stocking, or cashier roles
• Meet/exceed customer expectations regarding shopping experience
• Ensure compliance with laws, food safety, and company policies
• Perform duties of selectors and customer attendants as needed
• Train team members
• Act as the department leader in the Store e-Commerce manager’s absence
• Assist with scheduling and order management
• Troubleshoot equipment and maintain supplies
• Maintain organization and cleanliness
• Report discrepancies
• Perform opening and closing procedures
• Implement process improvements
• Provide performance feedback
• Work effectively in high-paced, stressful environments
• Manage conflicts professionally
• Handle sensitive information with integrity
• Follow directions and seek assistance when needed
• Support minors, individuals with special needs, and older adults
• Perform essential job functions with or without reasonable accommodations