e-COMMERCE/DEPARTMENT LEAD

Jay C Stores in; Bedford (IN); On-site; USD 45,000 - 60,000; Full time

Job summary

Jay C Stores in seeks an e-Commerce/Department Lead to assist in managing daily e-Commerce operations. The ideal candidate will demonstrate core values of the company while handling responsibilities such as team training and maintaining customer interactions. This role offers the potential for career growth within the Kroger family of companies and comprehensive benefits, supporting employees' well-being.

Benefits

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee discounts

Emotional and financial support

Qualifications

• Proven supervisory experience.
• Excellent oral/written communication skills.
• Basic knowledge of computers.

Responsibilities

• Assist the Store e-Commerce manager in managing e-Commerce operations.
• Train team members in all functions related to e-Commerce.
• Report discrepancies and issues to the store e-Commerce manager.

Skills

Supervisory experience

Communication skills

Mathematics

Self-directed

Job description

e-COMMERCE/DEPARTMENT LEAD (Finance)

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in Indiana, Jay C merged with The Kroger Company in 1999. Today, we're proudly serving Jay C customers in 22 stores throughout the state.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Jay C family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Minimum Requirements:

• Proven supervisory experience
• Ability to read shelf tags
• Basic knowledge of computers
• Excellent oral/written communication skills
• Basic math skills (i.e., counting, addition, and subtraction)
• Self-directed, ability to execute projects with minimal supervision

Desired Qualifications:

• Experience in a production-oriented or warehouse environment, stocking shelves, or cashier experience

• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness
• Ensure team members adhere to local, state, and federal laws, food safety procedures, and company guidelines
• Perform responsibilities of selectors and customer attendants as needed
• Train all functions and duties related to these roles
• Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable
• Assist with scheduling to meet operational and associates' needs
• Maintain customer order intake and assign work to staff
• Print and distribute order labels, including for perishable departments
• Troubleshoot e-Commerce equipment and devices
• Maintain supplies and ensure organization and cleanliness of staging areas and equipment
• Report discrepancies and issues to the store e-Commerce manager
• Perform opening and closing procedures
• Implement process improvements as directed
• Provide feedback on team performance and participate in reviews
• Work cooperatively in high-paced and stressful environments
• Manage conflict effectively and ethically
• Follow directions and seek assistance when needed
• Support interactions with minors, individuals with special needs, and older adults
• Perform essential job functions with or without reasonable accommodation