e-COMMERCE/DEPARTMENT LEAD

Kroger in; Burleson (TX); On-site; USD 50,000 - 65,000; Full time

Job summary

Kroger recherche un(e) e-Commerce/Department Lead pour aider à gérer les opérations de leur département e-Commerce. Le candidat idéal aura une expérience de supervision et d'excellentes compétences en communication, tout en soutenant une équipe diversifiée. Ce rôle offre une opportunité d'évolution au sein d'une entreprise qui valorise le développement personnel et professionnel.

Benefits

Couverture santé complète

Horaires flexibles

Remises pour associés

Remboursement des frais de scolarité

Programmes de formation et d'évolution

Qualifications

• Expérience de supervision prouvée.
• Compétences en communication orale et écrite excellentes.
• Capacité à lire des étiquettes de rayons.
• Compétences de base en informatique.

Responsibilities

• Aider le responsable e-Commerce à gérer les opérations quotidiennes.
• Former les membres de l'équipe à leurs rôles.
• Gérer l'intake de commandes clients et assigner le travail aux membres de l'équipe.
• Imprimer et distribuer les étiquettes de commande.

Skills

Supervision

Communication

Autonomie

Compétences en mathématiques

Job description

e-COMMERCE/DEPARTMENT LEAD (Finance)

Assist the Store e-Commerce manager in managing the day-to-day operations of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores in 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by a common purpose: To Feed the Human Spirit.

We are committed to creating amazing experiences for our customers, communities, and each other, with food at the heart of it all. Here, people matter. We strive to provide the ingredients you need to create your own recipe for success at work and in life. We support your growth and development, helping you feed your future.

Whether seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, financial, and more. We help you thrive with access to:

• Extensive healthcare coverage, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling for full- and part-time roles, with paid time off, holiday, and sick pay based on eligibility and tenure.
• Emotional and financial support via free counseling through our Employee Assistance Program and confidential financial tools with Goldman Sachs Ayco.
• Associate discounts on purchases such as food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth through industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

Minimum Qualifications:

• Proven supervisory experience
• Ability to read shelf tags
• Basic computer skills
• Excellent communication skills, both oral and written
• Basic math skills (counting, addition, subtraction)
• Self-directed with the ability to execute projects independently

Desired Qualifications:

• Experience in a production or warehouse environment, stocking shelves, or cashier roles

• Ability to meet or exceed customer expectations regarding shopping experience, variety, freshness, and cleanliness
• Ensure team compliance with laws, food safety, and company policies
• Perform duties of selectors and customer attendants as needed
• Train team members in their roles
• Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable
• Assist with scheduling to meet operational and staff needs
• Manage customer order intake and assign work to team members
• Print and distribute order labels, including for perishables
• Troubleshoot e-Commerce equipment and devices
• Maintain supplies and cleanliness of work areas
• Report discrepancies and issues to the store e-Commerce manager
• Perform opening and closing procedures
• Implement process improvements as directed
• Provide feedback on team performance and participate in reviews
• Work effectively in a high-paced, sometimes stressful environment
• Manage conflicts cooperatively and professionally
• Maintain honesty and integrity regarding customer and business information
• Follow directions and seek assistance when needed
• Support interactions with minors, individuals with special needs, and older adults
• Perform essential job functions with or without reasonable accommodations