E-Commerce Customer Experience Specialist (On-Site)

Von Maur, Inc.

Davenport (IA)

On-site

USD 17,000 - 22,000

Full time

24 hours ago
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Benefits offered by this job

Merchandise discount
Comprehensive benefits
Career growth opportunities

Job summary

Von Maur, Inc. is seeking an E-Commerce Customer Service Associate to represent our brand and enhance the online shopping experience.

You will greet customers, provide product and website support, and take orders by phone to ensure satisfaction. You will investigate package issues, compose customer correspondence by email and live chat, collaborate with couriers and internal teams, and work day, evening, and weekend shifts on-site in Davenport, IA.

Job description

Von Maur, Inc. is seeking an E-Commerce Customer Service Associate to represent our brand and enhance the online shopping experience.

You will greet customers, provide product and website support, and take orders by phone to ensure satisfaction. You will investigate package issues, compose customer correspondence by email and live chat, collaborate with couriers and internal teams, and work day, evening, and weekend shifts on-site in Davenport, IA.

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