E-Commerce Content Specialist

DF Supply; Twinsburg (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

DF Supply is seeking a detail-oriented E-Commerce Content Specialist to join the Content Department in our Ohio office. This full-time, in-person role focuses on keeping product information accurate, writing blog-style articles, and refining website navigation for a better user experience.

You will research and describe products clearly for online customers, balancing speed and quality, while adhering to our HTML style guide and content standards. Collaboration with teammates is essential.

Qualifications

• Excel data table creation, filtering, sorting and analysis.
• Ability to balance accuracy and time efficiency while handling large data sets.
• Clear, friendly written and verbal communication; patient and curious to learn about products.

Responsibilities

• Write product titles with clear purpose, compatibility, and keywords.
• Create short product descriptions outlining purpose, compatibility, function, and features.
• Develop product descriptions with summaries and bullet-point specs.
• Add and update product attributes (filters).
• Produce blog-style informational/instructional content using HTML templates.

Skills

Excel

Large data sets

Attention to detail

Written communication

Patience to learn

Problem solving

Creative/visual page design

SEO basics

Tools

HTML basics

Adobe Acrobat

Photoshop

Job description

E-Commerce Content Specialist

The Content Department is seeking a full-time, in-person (not remote) Content Specialist to join our team, help keep product information accurate and up to date, write informational and instructional blog-style articles, and edit website navigation to improve the user experience. This role is for someone with the patience to research and review product information – ensuring accuracy and completeness. The ideal candidate is detail-oriented, has strong problem-solving skills, and is open to learning and asking the right questions so they can describe products at a basic level to online customers. This position combines independent work with collaborative problem-solving.

*This position is for someone willing to write original content, not generate AI content. We use AI as a tool to understand products and make simple processes more efficient.

Day-to-day/Responsibilities:

Day-to-day work depends on ongoing projects but may include one or more of the following.

• Writing product titles to clarify the purpose and compatibility, include keywords, and match the formatting of like products site by site
• Write short product descriptions to briefly explain the purpose, compatibility, function, and features of the product
• Write product descriptions including a summary of the product followed by bullet point features and specifications
• Add and update product attributes (filterable characteristics)
• Write informational and instructional content for blog-style articles using our in-house HTML style guide templates
• Write and format landing page content including category grids and header paragraphs
• Make small edits to and upload product images and PDFs

Qualifications:

• Excel - data table creation, filtering, sorting
• Ability to handle large data sets (sometimes 1000+ Excel rows)
• Ability to balance accuracy and time efficiency
• Clear and friendly written and verbal communication skills
• Patience and interest in learning about products and processes
• Problem-solving mindset
• Creative/Visual eye for page formatting and design
• Basic understanding and regard for SEO best practices – keywords and phrasing, original and unique content

Bonus Skills/Experience:

• Basic understanding of HTML
• Experience with Adobe Acrobat and Photoshop
• Interest in e-commerce SEO strategy for both B2B and B2C businesses