E-Commerce – Content Specialist

Modern Builders Supply, Inc.; Toledo (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, vision insurance

Disability insurance

Life insurance

Job summary

A leading e-commerce company located in Toledo, OH, is seeking a Content Specialist for its E-Commerce division. The successful candidate will be responsible for creating and optimizing product listings, updating content for SEO, and providing customer support. Candidates should possess strong organizational skills and a background in sales or marketing is preferred. Competitive wages and various insurance benefits are offered as part of the employment package.

Qualifications

• Successful candidates must be work oriented, have initiative, ambition, and a desire to learn.
• Experience in sales and customer service principles is beneficial.
• Ability to learn quickly in a friendly environment.

Responsibilities

• Create new products for sale on the ecommerce platform.
• Update content for search engine optimization.
• Respond to customers' product questions.
• Maintain listings on third-party marketplaces.
• Serve as a back-up to the E-Commerce customer service team.

Skills

Organization and attention to detail

Strong written and verbal communication

Efficient problem-solving

Time management

Education

Degree in Sales, Communications, Marketing or E-Commerce

Tools

Excel / Google Sheets

Google Docs

GIMP / Image editing software

Ecommerce software such as ASP.Net Storefront

Job description

As a Content Specialist for our E-Commerce division Homeimprovementsupply.com located in Toledo, OH, the online store of Modern Builders Supply, a few of your responsibilities may include a combination of any of the following uniquely tailored to best fit your skillset:

Creating new products for sale on our ecommerce platform

Editing images for use on the websites

Updating our content for search engine optimization

Researching and responding to customers’ product questions

Analyzing reports to find opportunities to improve pricing and content

Maintaining our pricing tools and analyzing competitor pricing

Maintaining listings on third-party marketplaces such as Amazon, eBay, and Walmart

Serving as a back-up to our E-Commerce customer service team when needed

Successful candidates must be work oriented, have initiative, ambition, and a desire to learn the business from the ground up.

Essential Functions of Position:

Research information and data collection as needed for the proper upload of new and existing products

Communicate with vendors for marketing materials

Input all required data into standard templates

Verify information to ensure it meets company standards

Optimize new and existing products

Utilize reporting tools for sales growth

Daily submittal of all completed projects to the Senior Content Specialist for review

Perform other duties as assigned

Knowledge, Skills, and Abilities:

Software

Excel / Google Sheets

Google Docs

GIMP / Image editing software a plus

Ecommerce software such as ASP.Net Storefront a plus

Knowledge of:

Homeimprovementsupply.com product and category listings

Products and a basic knowledge of sales and customer service principles

Skilled In:

Organization and attention to detail

Strong written and verbal communication, including impeccable spelling and grammar, with an emphasis toward customer satisfaction

Efficient problem-solving

Time management with the ability to focus on multiple issues simultaneously

Professionalism and a willingness to learn

Ability to:

Learn in a fast paced and friendly environment

Other Characteristics:

Degree in Sales, Communications, Marketing or E-Commerce a plus

Why Join Team MBS

Competitive wages

Medical, dental, vision, disability insurance, and life insurance