E-Commerce Associate

Cuckoo Electronics America Inc; Cerritos (CA); On-site; USD 55,000 - 60,000; Full time

Job summary

Cuckoo Electronics America Inc in Cerritos, California, is seeking an individual to assist in eCommerce operations. Responsibilities include processing orders, maintaining inventory, and supporting reports for management. The ideal candidate should have 1-3 years of eCommerce experience, knowledge of Amazon Vendor Central, and proficiency in ERP systems like NetSuite.

The role emphasizes attention to detail, strong communication skills, and the ability to work effectively in a fast-paced environment.

Qualifications

• 1-3 years of experience in eCommerce operations.
• Familiarity with online retail platforms, particularly Amazon Vendor Central.
• Working knowledge of ERP systems and Microsoft Office Suite.

Responsibilities

• Assist in processing eCommerce orders across platforms.
• Support generation of reports for management review.
• Maintain accurate inventory levels on retail platforms.

Skills

eCommerce operations experience

Knowledge of Amazon Vendor Central

ERP systems knowledge

Microsoft Office Suite proficiency

Attention to detail

Strong communication skills

Time management skills

Tools

NetSuite

Microsoft Excel

Job description

Responsibilities

• Assist in processing eCommerce orders across platforms such as Amazon and Walmart
• Support the generation of regular reports and business performance summaries for management review
• Help maintain accurate inventory levels by updating key retail and eCommerce platforms
• Support forecasting and inventory planning activities to help maintain optimal stock levels
• Assist in coordinating shipments and deliveries with 3PL warehouse partners in compliance with company policies
• Manage Customer SLA Expectations and Compliance Chargeback Reporting/Resolutions.
• Participate in routine inventory counts and audits to ensure accuracy and consistency
• Assist in managing documentation and data entry within the ERP system (e.g., NetSuite)
• Maintain effective communication with internal departments and external vendors
• Ability to work under tight deadlines and manage multiple tasks simultaneously
• Be proactive and responsible for work and personal actions
• Perform all other duties as assigned and required

Qualifications

• 1~3 years of experience in eCommerce operations
• Familiarly with online retail platforms, including Amazon Vendor Central is a must
• Working knowledge of ERP systems (e.g., NetSuite) and Microsoft Office Suite (especially Excel)
• Strong attention to detail and ability to manage multiple priorities effectively
• Basic understanding of accounting principles and inventory processes
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively in a fast‑paced environment
• Strong organizational and time management skills
• Positive attitude and willingness to learn and grow with the team

Salary range: $55K~$60K

Cuckoo Electronics America is an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.