E-Commerce Associate

Cuckoo Electronics America, Inc.; Cerritos (CA); On-site; USD 55,000 - 60,000; Full time

Job summary

A leading electronics company is seeking an eCommerce Operations Assistant to help manage orders, inventory, and reporting across platforms. The ideal candidate has 1-3 years of experience in eCommerce operations, is familiar with Amazon Vendor Central, and possesses strong organizational and communication skills. This role involves assisting with order processing, reporting, and coordinating shipments. A positive attitude and the ability to work under deadlines are essential.

Qualifications

• 1–3 years of experience in eCommerce operations.
• Familiarity with online retail platforms.
• Working knowledge of ERP systems and Excel.
• Strong attention to detail and multi-tasking abilities.

Responsibilities

• Assist in processing eCommerce orders across platforms.
• Support generation of reports for management review.
• Maintain accurate inventory levels by updating platforms.
• Assist in coordinating shipments with 3PL partners.

Skills

eCommerce operations

Amazon Vendor Central

ERP systems

Microsoft Office Suite

attention to detail

communication skills

organizational skills

time management skills

Tools

NetSuite

Excel

Job description

Responsibilities

• Assist in processing eCommerce orders across platforms such as Amazon and Walmart
• Support the generation of regular reports and business performance summaries for management review
• Help maintain accurate inventory levels by updating key retail and eCommerce platforms
• Support forecasting and inventory planning activities to help maintain optimal stock levels
• Assist in coordinating shipments and deliveries with 3PL warehouse partners in compliance with company policies
• Manage Customer SLA Expectations and Compliance Chargeback Reporting/Resolutions.
• Participate in routine inventory counts and audits to ensure accuracy and consistency
• Assist in managing documentation and data entry within the ERP system (e.g., NetSuite)
• Maintain effective communication with internal departments and external vendors
• Ability to work under tight deadlines and manage multiple tasks simultaneously
• Be proactive and responsible for work and personal actions
• Perform all other duties as assigned and required

Qualifications

• 1~3 years of experience in eCommerce operations
• Familiarly with online retail platforms, including Amazon Vendor Central is a must
• Working knowledge of ERP systems (e.g., NetSuite) and Microsoft Office Suite (especially Excel)
• Strong attention to detail and ability to manage multiple priorities effectively
• Basic understanding of accounting principles and inventory processes
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively in a fast-paced environment
• Strong organizational and time management skills
• Positive attitude and willingness to learn and grow with the team

Salary range: $55K~$60K

Equal Employment Opportunity

Cuckoo Electronics America is an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.