E-Commerce and Wholesale Operations Specialist (AI-Forward) (BBS936)

Hire Overseas; United States; Remote; USD 50,000 - 80,000; Full time

Job summary

Hire Overseas is seeking an E-Commerce and Wholesale Operations Specialist (AI-Forward) who can centralize product data, manage listings, and automate workflows across channels. You will own pricing, images, and data quality, while supporting daily sales operations and CRM automation.

The role requires strong AI tooling skills and proactive ownership in a remote LATAM-friendly setup. You'll work with Shopify, ERP, and CRM tooling to align wholesale and direct-to-consumer efforts, building

Qualifications

• High ownership of pricing, data, and product information accuracy.
• Proactive in identifying what needs doing without tasks being delegated.
• Strong systems thinking to build and improve processes.
• Skilled with AI tools for image editing, data work, and automation.
• Advanced spreadsheet work in Google Sheets or Excel is essential.
• Fluent written and spoken English for daily US-based team communication.
• Comfortable collaborating with in-office teams via daily calls in a remote setup.

Responsibilities

• Centralize product data, images, inventory, and pricing from vendor files into a single system.
• Source and edit product images and MSRPs using AI tools while maintaining accuracy.
• Sync inventory across ERP, Shopify, and other channels in real time.
• Create and maintain Shopify and marketplace listings across channels.
• Build wholesale offer sheets with images, pricing, and size breakdowns for customers.
• Extract cost pricing from ERP and price within target margins.
• Support daily sales admin, pipeline updates, reporting, and cross-team coordination.
• Track sales rep activity across ERP, OMS, and CRM dashboards.
• Develop AI-driven workflows and morning meeting templates from daily recaps.
• Help build CRM infrastructure and dashboards for e-commerce and wholesale.

Skills

Ownership

Proactive

Systems thinking

AI tools

Google Sheets

English fluency

Remote communications

Latin America-based

Tools

Shopify

ERP

CRM

Job description

E-Commerce and Wholesale Operations Specialist (AI-Forward) Open to Latin America: This role is open to candidates based in Latin America. Remote

About Our Client

Our client is a fast-moving global fashion distribution company that buys large lots of brand inventory and sells through its own DTC site, multiple marketplace channels, and a wholesale sales team. With a broad brand portfolio and a multi-channel sales operation, accuracy in pricing, product data, and images has a direct impact on revenue.

About the Role

We're looking for an E-Commerce and Wholesale Operations Specialist (AI-Forward) to be the operations backbone of the business. You'll centralize and manage product data, keep listings live and accurate, build wholesale offer sheets, support daily sales operations, and over time help build the CRM and automation infrastructure that ties it all together.

This is one role covering five connected areas: product management, e-commerce, wholesale, sales operations, and CRM and automation. The listing, wholesale, and sales admin work starts from day one, while the CRM and automation work develops as you build trust and context. We need someone highly competent, proactive, and detail-obsessed who is genuinely skilled with AI tools and takes ownership of a wide scope without needing tasks delegated one by one.

Responsibilities

• - Centralize product data, images, inventory, and pricing from vendor files and the ERP into one accurate system, managing variants, UPCs, size breakdowns, and pricing in spreadsheets
• - Source accurate product images and MSRPs from trusted sources, and edit and clean up images using AI tools
• - Keep inventory in sync as it flows from the ERP through Shopify to each channel
• - Create and maintain Shopify and marketplace listings, keeping them current, accurate, and consistent across all active channels
• - Build and update wholesale offer sheets with images, pricing, quantities, and size breakdowns, tailored to specific customers
• - Pull cost pricing from the ERP and calculate pricing within target and minimum margin parameters
• - Support daily sales administration, including pipeline updates, reporting, and coordination between departments
• - Track sales rep activity across the ERP, the sales order management platform, and email, maintaining an accurate CRM or activity dashboard
• - Run and improve the AI workflow that turns daily recaps into a morning sales meeting template
• - Over time, help build and maintain CRM infrastructure and reporting dashboards across e-commerce and wholesale
• - Identify and automate repetitive workflows to reduce manual work and errors

What We're Looking For

• - Highly competent and reliable, with a track record of ownership and accuracy on pricing, data, and product information
• - Proactive by nature, spotting what needs doing without waiting for tasks to be delegated
• - Strong systems thinker who can build and improve operational processes
• - Genuinely skilled with AI tools, including building internal AI workflows and automations, working with APIs, and using AI for image editing and data work
• - Fast and accurate in Google Sheets or Excel with advanced spreadsheet skills
• - Fluent written and spoken English for daily communication with a US-based team, primarily over WhatsApp and video calls
• - Comfortable building rapport with an in-office team through daily calls and regular check-ins in a remote setup
• - Based in Latin America

Nice to Have

• - Experience with Shopify, an ERP system, or marketplace platforms
• - Experience building dashboards or lightweight CRMs
• - Prior experience supporting a sales team with administrative and data management work
• - Interest in fashion, streetwear, or sneakers

Work Schedule

• - 100% remote setup so you can work wherever you're most productive
• - This position operates on a full-time basis, with dedicated hours to ensure alignment with the team and delivery of quality work
• - Availability Monday through Friday, 9 AM to 5 PM US Pacific Time

Compensation & Time Off

• - Compensation paid in USD
• - Paid bi-monthly on the 15th and 30th
• - Paid Time Off according to company policy
• - Holidays observed according to company guidelines