E-Commerce and Wholesale Operations Specialist (AI-Forward) (BBS904)

Overseas (United States); United States; Remote; USD 80,000 - 110,000; Full time

Job summary

Overseas is seeking an E-Commerce and Wholesale Operations Specialist (AI-Forward) to act as the operations backbone across product data, e-commerce listings, and wholesale offers. The role emphasizes AI workflow automation, accurate pricing, and cross-channel coordination from a Latin America remote base.

You will build CRM and automation infrastructure, integrate ERP data with Shopify and marketplaces, and drive daily sales operations while maintaining close US-based team collaboration.

Qualifications

• Ownership of pricing, data, and product information with cross-channel accuracy.
• Proactive, autonomous, and detail-oriented in a remote setting.
• Advanced Google Sheets/Excel skills.
• Experience using AI tools for image editing and data tasks.
• Fluent written and spoken English for US-based team.
• Based in Latin America.

Responsibilities

• Centralize product data, images, inventory, and pricing from vendor files and ERP.
• Source and edit images; validate MSRPs with AI-assisted tools.
• Synchronize inventory across ERP, Shopify, and every channel.
• Create and maintain Shopify and marketplace listings.
• Build wholesale offer sheets with images, pricing, quantities, and sizes.
• Derive cost pricing from ERP and compute margins.
• Support daily sales administration and reporting.
• Track sales rep activity across ERP, OMS, and email in CRM dashboards.
• Run AI workflow to convert daily recaps into a morning sales template.
• Develop CRM infrastructure and dashboards over time.
• Identify and automate repetitive workflows to reduce manual work.

Skills

AI workflows

Sheets/Excel mastery

Pricing & data ownership

Remote collaboration

English communication

Latin America-based

Tools

Shopify

ERP systems

Marketplace channels

CRM automation tools

Job description

E-Commerce and Wholesale Operations Specialist (AI-Forward)
Latin America
Remote

About Our Client

Our client is a fast-moving global fashion distribution company that buys large lots of brand inventory and sells through its own DTC site, multiple marketplace channels, and a wholesale sales team. With a broad brand portfolio and a multi-channel sales operation, accuracy in pricing, product data, and images has a direct impact on revenue.

About the Role

We're looking for an E-Commerce and Wholesale Operations Specialist (AI-Forward) to be the operations backbone of the business. You'll centralize and manage product data, keep listings live and accurate, build wholesale offer sheets, support daily sales operations, and over time help build the CRM and automation infrastructure that ties it all together.

This is one role covering five connected areas: product management, e-commerce, wholesale, sales operations, and CRM and automation. The listing, wholesale, and sales admin work starts from day one, while the CRM and automation work develops as you build trust and context. We need someone highly competent, proactive, and detail-obsessed who is genuinely skilled with AI tools and takes ownership of a wide scope without needing tasks delegated one by one.

Responsibilities

• Centralize product data, images, inventory, and pricing from vendor files and the ERP into one accurate system, managing variants, UPCs, size breakdowns, and pricing in spreadsheets
• Source accurate product images and MSRPs from trusted sources, and edit and clean up images using AI tools
• Keep inventory in sync as it flows from the ERP through Shopify to each channel
• Create and maintain Shopify and marketplace listings, keeping them current, accurate, and consistent across all active channels
• Build and update wholesale offer sheets with images, pricing, quantities, and size breakdowns, tailored to specific customers
• Pull cost pricing from the ERP and calculate pricing within target and minimum margin parameters
• Support daily sales administration, including pipeline updates, reporting, and coordination between departments
• Track sales rep activity across the ERP, the sales order management platform, and email, maintaining an accurate CRM or activity dashboard
• Run and improve the AI workflow that turns daily recaps into a morning sales meeting template
• Over time, help build and maintain CRM infrastructure and reporting dashboards across e-commerce and wholesale
• Identify and automate repetitive workflows to reduce manual work and errors

What We're Looking For

• Highly competent and reliable, with a track record of ownership and accuracy on pricing, data, and product information
• Proactive by nature, spotting what needs doing without waiting for tasks to be delegated
• Strong systems thinker who can build and improve operational processes
• Genuinely skilled with AI tools, including building internal AI workflows and automations, working with APIs, and using AI for image editing and data work
• Fast and accurate in Google Sheets or Excel with advanced spreadsheet skills
• Fluent written and spoken English for daily communication with a US-based team, primarily over WhatsApp and video calls
• Comfortable building rapport with an in-office team through daily calls and regular check-ins in a remote setup
• Based in Latin America

Nice to Have

• Experience with Shopify, an ERP system, or marketplace platforms
• Experience building dashboards or lightweight CRMs
• Prior experience supporting a sales team with administrative and data management work
• Interest in fashion, streetwear, or sneakers

Work Schedule

• 100% remote setup so you can work wherever you're most productive
• This position operates on a full-time basis, with dedicated hours to ensure alignment with the team and delivery of quality work
• Availability Monday through Friday, 9 AM to 5 PM US Pacific Time

Compensation & Time Off

• Compensation paid in USD
• Paid bi-monthly on the 15th and 30th
• Paid Time Off according to company policy
• Holidays observed according to company guidelines