E-Commerce Administrator

Steuben Foods Inc.; Town of Elma (NY); On-site; USD 30,000 - 31,000; Full time

Job summary

Steuben Foods Inc. in Elma, NY is seeking an E-Commerce Administrator to support daily fulfillment, packing, shipping, and inventory tracking.

The role requires strong organization, communication, and multitasking abilities to coordinate with internal departments and ensure customer satisfaction. You will work with shipping software like ShipStation and Shopify, handle invoices, and help maintain stock levels.

Qualifications

• Minimum high school diploma or equivalent.
• Proficiency in Microsoft Office and data entry.
• Strong analytical and problem solving abilities.

Responsibilities

• Support daily e-commerce fulfillment: packing, shipping, inventory tracking.
• Coordinate with internal teams to ensure customer satisfaction.
• Process invoices and update inventory in tracking systems.
• Print shipping labels and manage order packing.
• Operate shipping software such as ShipStation; liaise with FedEx for timely delivery.
• Maintain accurate inventory in Shopify and assist weekly inventory counts.
• Support marketing sample orders and palletized shipping workflows.
• Perform additional duties as needed by Operations.

Skills

Microsoft Office

Analytical thinking

Multitasking

Organization

Time management

Computers and internet research

Reliability

Team player

Logistics software experience

Education

High school diploma or equivalent

Tools

Shopify

ShipStation

FedEx

Job description

Steuben Foods is looking for motivated, team-oriented, and skilled individuals to join our growing team in Elma, NY. At Steuben, we are dedicated to our employees’ career success and support growth within the company. Additionally, we offer a variety of employee benefits, including 401k with company match, as well as an employer-funded retirement plan. If you align with these goals and want to take this great opportunity to join Steuben Foods,

Current Open Positions

Position:E-Commerce Administrator

Location: Elma, NY

Job Id:1237

# of Openings:1

Position Overview

The E-Commerce Administrator supports daily e-commerce fulfillment operations, including order packing, shipping, inventory tracking, and coordination with internal departments. This position requires strong organizational and communication skills, attention to inventory needs, and the ability to manage multiple responsibilities efficiently.

Responsibilities

• Responsible for food safety and quality.
• Handle inbound and outbound packages.
• Process invoices and scan items out of inventory.
• Pack individual orders and print shipping labels.
• Work with shipping software, such as ShipStation and FedEx.
• Communicate with Operations and other internal departments as needed to support customer satisfaction.
• Communicate with Elmhurst Customer Service regarding problem orders and resolutions.
• Work with the Warehouse department to ensure fulfillment of orders.
• Log inventory into an inventory tracking system, such as Shopify.
• Help ensure inventory stock is maintained.
• Fulfill marketing sample orders.
• Complete weekly and monthly inventory counts of products and materials.
• Complete weekly Amazon stickering:
  • Approximately 15–20 pallets per week.
  • Sticker cases and repalletize.
• Perform other duties as assigned.

Education Requirements

• Minimum high school diploma or equivalent.

Skills & Qualifications

• Proficiency in Microsoft Office.
• Strong analytical and problem-solving ability.
• Ability to multitask effectively.
• Strong organizational skills.
• Strong time-management skills and self-motivation.
• Experienced with computers and internet research.
• Reliable and dependable.
• Ability to work effectively as a team player.
• Logistics/shipping software experience preferred.

We offer a stable work environment, competitive pay, and opportunities for growth.

Rate of Pay: $21.61 - $22.61

Steuben Foods is committed to equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law.

Steuben Foods, Inc. is an equal opportunity employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at 716-655-4000.