E-Billing Appeals Specialist

Dentons US LLP; Washington (District of Columbia); On-site; USD 83,000 - 96,000; Full time

Job summary

Dentons US LLP seeks an E-Billing Appeals Specialist to oversee the administration of electronic billing appeals for domestic clients and e-vendors. The role requires sharp analytical and problem-solving abilities and will report to the E-Billing Manager.

You will maintain vendor profiles, prepare weekly reports, troubleshoot e-billing issues, and communicate guideline updates to finance teams. The position offers a competitive salary in DC/Chicago area, with comprehensive benefits.

Qualifications

• 5+ years legal e-billing and appeals experience (e.g. Serengeti, Collaborati, Legal Precision, eBillingHub, BillBlast)
• Law firm experience required.
• Expertise with 3E or Elite Enterprise, required.
• Excellent verbal and written communication skills.
• Self-starter that delivers superior customer service.
• Must be detail-oriented with excellent organizational skills.
• Ability to work in a fast-paced environment.
• Flexibility to work overtime, as needed

Responsibilities

• Administer and document all electronic billing appeals.
• Maintain vendor profiles for each electronic billing platform, including current policies, requirements, and contact information.
• Meet with billers, ebillers and managers to discuss appeals in process.
• Generate and distribute e-billing reports on a weekly basis.
• Work within the E-billing Hub and help troubleshoot/resolve electronic billing problems.
• Update and manage client websites.
• Communicate e-billing guideline updates to key Finance Team members, Billing Coordinators, and timekeepers to support compliance and reduce preventable appeals.
• Work with Collections Team to solidify proactive follow-up on aged invoices submitted electronically.
• Address all rejected invoices within two business days, once transferred from the Billing Coordinator.
• These duties may be ongoing or ad hoc in nature.
• Other duties as may be assigned to fully meet the requirements of the position.

Skills

Legal e-billing

Appeals processing

Client communication

Attention to detail

Time management

Tools

3E/Elite Enterprise

eBillingHub

Serengeti

Job description

E-Billing Appeals Specialist

Washington DC, DC, USChicago, IL, USSt. Louis, MO, USAtlanta, GA, USKansas City, MO, US

Sep 11, 2026

Dentons US LLP is currently recruiting for an E-Billing Appeal Specialist. This position will be responsible for the administration of the electronic billing appeal processes for all domestic clients and e-vendors. The ideal candidate will possess strong analytical and problem solving skills. This position will report to the E-Billing Manger

Responsibilities

• Responsible for the administration and documentation of all electronic billing appeals.
• Maintain vendor profiles for each electronic billing platform, including current policies, requirements, and contact information.
• Meet with billers, ebillers and managers to discuss appeals in process.
• Generate and distribute e-billing reports on a weekly basis.
• Work within the E-billing Hub and help troubleshoot/resolve electronic billing problems.
• Update and manage client websites
• Communicate e-billing guideline updates to key Finance Team members, Billing Coordinators, and timekeepers to support compliance and reduce preventable appeals.
• Work with Collections Team to solidify proactive follow-up on aged invoices submitted electronically.
• Address all rejected invoices within two business days, once transferred from the Billing Coordinator.
• These duties may be ongoing or ad hoc in nature.
• Other duties as may be assigned to fully meet the requirements of the position.

Experience & Qualifications

• 5+ years legal e-billing and appeals experience (e.g. Serengeti, Collaborati, Legal Precision, eBillingHub, BillBlast)
• Law firm experience required.
• Expertise with 3E or Elite Enterprise, required.
• Excellent verbal and written communication skills.
• Self-starter that delivers superior customer service
• Must be detail-oriented with excellent organizational skills.
• Ability to work in a fast-paced environment.
• Flexibility to work overtime, as needed

Salary

Chicago and Washington DC only DOE $83,000 - $96,000

Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses.

Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records.

About Dentons

Redefining possibilities. Together, everywhere. For more information visit www.dentons.com