Dynamics CRM Specialist — Power Platform & AI

Tata Consultancy Services

Malvern (Chester County)

On-site

USD 125,000 - 130,000

Full time

14 days+

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Benefits offered by this job

Discretionary Annual Incentive

Comprehensive Medical Coverage

Maternal & Parental Leaves

401K Plan

Certification & Training Reimbursement

Vacation & Holidays

Job summary

Tata Consultancy Services is seeking a Dynamics CRM specialist to design, build, and configure CRM solutions using Dataverse, Power Platform, and plugins. You will implement integrations, work with CI/CD practices, and leverage Copilot Studio and Azure AI to deliver AI-enabled CRM features.

Responsibilities include leading workshops, delivering high level designs, and overseeing CRM environments from testing to production within an onsite/offshore model.

Qualifications

Bachelors in Computer Science or similar field.
D365 Certification - PL 600/200 or AB 100 preferred.
Knowledge about Azure Components and AZ 900 certification is preferred.

Responsibilities

Work in an agile delivery model with stakeholders.
Create designs by interacting with client stakeholders.
Provide CRM solution approaches within tight time schedules.
Conduct CRM solution workshops for stakeholders.
Create High Level Technical designs.
Manage CRM environments for testing, UAT and production.

Skills

Dynamics CRM

Dataverse

Power Platform

Power Automate

Canvas Apps

Model-driven Apps

Plugins

JavaScript

APIs

CRM Integrations

Power BI

Copilot Studio

Azure

Education

Bachelor of Computer Science

Tools

Power Automate

Dynamics CRM

Azure

Copilot Studio

Azure AI

Job description

Responsibilities include leading workshops, delivering high level designs, and overseeing CRM environments from testing to production within an onsite/offshore model.

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