Dynamics 365 Service Delivery Lead

HSO; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

A consulting firm is seeking a Service Delivery Manager in New York City. The role involves managing delivery and client relationships, focusing on Dynamics 365 implementations. With over 6 years of experience required, the ideal candidate will work in a collaborative environment, guiding strategic ERP initiatives and ensuring customer satisfaction. This full-time position emphasizes communication and project management skills within the IT Services industry.

Qualifications

• 6+ years of D365 for F&O implementation experience required.
• Serve as project lead and primary service delivery interface and point of contact for the customer.
• Coordinate closely with Account Management and Customer Care Team.

Responsibilities

• Be responsible for delivery and management into strategic live client accounts.
• Understand change management.
• Build strong relationships with clients and partners.

Skills

Functional skills

Analytical skills

Presentation skills

Documentation skills

Interpersonal skills

Job description

A consulting firm is seeking a Service Delivery Manager in New York City. The role involves managing delivery and client relationships, focusing on Dynamics 365 implementations. With over 6 years of experience required, the ideal candidate will work in a collaborative environment, guiding strategic ERP initiatives and ensuring customer satisfaction. This full-time position emphasizes communication and project management skills within the IT Services industry.