Dynamics 365 Platform & Integration Lead

Vizient; Chicago (IL); On-site; USD 102,000 - 179,000; Full time

Benefits offered by this job

Incentive eligible

Comprehensive benefits plan

Job summary

Vizient seeks a Dynamics 365-focused professional to design, implement, and optimize platform solutions across business and technology teams. You will analyze requirements, develop product solutions, and support Agile delivery to improve operational efficiency and user experience.

You will collaborate with stakeholders, engineers, and administrators to ensure data integrity and alignment with business goals while driving continuous improvement across the Dynamics 365 ecosystem.

Qualifications

• 5+ years of relevant experience required.
• Experience supporting Microsoft Dynamics 365, including the Sales module, and related business platforms required.
• Knowledge of Agile methodologies, Scrum practices, backlog management processes, and solution delivery lifecycles required.
• Experience supporting platform configuration, integrations, CRM security roles, workflows, automation capabilities, and process optimization initiatives, and user acceptance testing activities required.
• Knowledge of reporting, dashboard development, sales performance metrics, and data analysis techniques; proficiency with SQL queries required.

Responsibilities

• Develop user stories, product backlogs, acceptance criteria, and solution designs by gathering, analyzing, and documenting business requirements.
• Lead stakeholder interviews and workshops to identify requirements and recommend platform solutions.
• Own and support assigned platform product areas, including enhancements, configuration, integrations, and process optimization.
• Maintain product backlogs, coordinate dependencies across teams, and support Agile ceremonies.
• Support user acceptance testing by addressing stakeholder questions and assisting with defect resolution.
• Conduct gap analysis and monitor operational metrics to improve platform performance and user experience.
• Collaborate with developers, platform administrators, and cross-functional stakeholders to ensure solutions meet requirements.
• Utilize SQL queries and reporting tools to analyze data and support reporting needs.
• Design data mappings and integration solutions across systems; develop process docs and training materials.

Skills

SQL queries

Analytical thinking

Communication skills

Agile methodologies

Cross-functional collaboration

Education

Bachelor's degree preferred

Tools

Power Platform

Power BI

Salesforce

Dynamics 365

Job description

Vizient seeks a Dynamics 365-focused professional to design, implement, and optimize platform solutions across business and technology teams. You will analyze requirements, develop product solutions, and support Agile delivery to improve operational efficiency and user experience.

You will collaborate with stakeholders, engineers, and administrators to ensure data integrity and alignment with business goals while driving continuous improvement across the Dynamics 365 ecosystem.