Dynamics 365 CRM Analyst — Remote, High Impact

eimagine; Indianapolis (IN); Hybride; USD 90 000 - 120 000; Plein temps

Résumé du poste

eimagine is seeking a MS Dynamics CRM Business Analyst to define and document business requirements and configure solutions within the Dynamics CRM platform. You will analyze processes, design data structures, and implement workflows that align with client goals.

The role requires strong communication, documentation, and collaboration with clients and teams to ensure successful delivery of configuration changes, testing, and training support.

Qualifications

• Bachelor’s degree in information technology, computer science or equivalent job-related experience required.

Responsabilités

• Provide guidance in creating and configuring Dynamics CRM components, including data structures, fields, forms, views, reports, and workflows.
• Create advanced workflows, automated processes, and customize forms and views to meet business needs.
• Manage data structures, including entities, tables, and fields, and integrate data from various sources.
• Organize and execute declarative configuration work, solution documentation, and implementation support of platform solutions.
• Understand Dynamics 365 / Power Platform security model including role-based access control and data encryption.
• Participate in requirements gathering and analysis sessions with clients to determine project requirements.
• Analyze business processes and produce detailed documentation of required functionality.
• Provide guidance on configuration methods and technical capabilities to match business needs.
• Provide gap analysis and needs assessments to uncover undocumented requirements.
• Research and propose solutions to business problems; perform maintenance and testing of configuration changes.

Connaissances

Dynamics 365

CRM

Business analysis

Requirements gathering

Documentation

Data modeling

Security model

Cross-functional collaboration

Process improvement

Root cause analysis

Formation

Bachelor's degree in information technology or computer science

Outils

Azure DevOps

Jira

Power Platform

Description du poste

eimagine is seeking a MS Dynamics CRM Business Analyst to define and document business requirements and configure solutions within the Dynamics CRM platform. You will analyze processes, design data structures, and implement workflows that align with client goals.

The role requires strong communication, documentation, and collaboration with clients and teams to ensure successful delivery of configuration changes, testing, and training support.