Dynamics 365 CRM Administrator & Optimization Lead

Voltyx; St. Louis (MO); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with company match

HSA / FSA

Life & AD&D Insurance

Disability Insurance

EAP

Competitive pay

Career development

Referral bonuses

Job summary

Voltyx is seeking a CRM Administration & Optimization Specialist to administer and optimize Microsoft Dynamics 365 Sales and Dataverse. You will partner with Sales, Marketing, Operations, IT, and external partners to improve processes, ensure data quality, and maximize platform effectiveness.

You will lead user training, support testing, and maintain system documentation while delivering robust dashboards and CRM reporting to strengthen adoption across teams.

Qualifications

• Bachelor’s degree required.
• 3+ years of Microsoft Dynamics 365 Sales administration experience including Dataverse configuration, Power Automate, solution management, deployments, CRM reporting, dashboards, data management, troubleshooting, documentation, and user adoption support.

Responsibilities

• Administer and maintain Dynamics 365 Sales and Dataverse, including tables/entities, fields, forms, views, business rules, security roles, dashboards, and reporting.
• Develop and maintain Power Automate flows; manage deployments, environment configuration, release support, validation, and deployment readiness.
• Perform data imports, cleanup, audits, deduplication, and ongoing data quality management.

Skills

Dynamics 365

Dataverse

Power Automate

CRM reporting

Dashboards

Data management

User training

Stakeholder liaison

Education

Bachelor’s degree

Tools

Power BI

Excel

Job description

Voltyx is seeking a CRM Administration & Optimization Specialist to administer and optimize Microsoft Dynamics 365 Sales and Dataverse. You will partner with Sales, Marketing, Operations, IT, and external partners to improve processes, ensure data quality, and maximize platform effectiveness.

You will lead user training, support testing, and maintain system documentation while delivering robust dashboards and CRM reporting to strengthen adoption across teams.